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#addconf
SOLVE
#addconf
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@vixentael
Lead Developer
at Stanfy
@anatinge
Lead Designer
at Stanfy
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super-simple app that
helps my patients take
drugs on time
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forget about their pills!
50 %
= medical non-adherence
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15%
transplant patients
who forget pills
loose their transplant
and die
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Non-
collaborative
process
Why it doesn’t
work
PLAN for today
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Non-
collaborative
process
Why it doesn’t
work
Collaborative
design
process
Why & how do it
together
PLAN for today
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Non-
collaborative
process
Why it doesn’t
work
Collaborative
design
process
Why & how do it
together
Take aways
Next steps for your
team
PLAN for today
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Non-
collaborative
process
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Non-collaborative process
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Non-collaborative process
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Non-collaborative process
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Non-collaborative process
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PROS
of this approach
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Everyone do the part
they are the best in
1.
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Everyone do the part
they are the best in
1.
2. Start faster, move faster
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CONS
of this approach
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Designers’ ideas difficult to
implement
1.
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Designers’ ideas difficult to
implement
1.
2. Designers unaware of
technical possibilities that
make solution better
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Designers’ ideas difficult to
implement
1.
2. Designers unaware of
technical possibilities that
make solution better
3. Developers feels
disengaged
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Collaborative
design
process
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Research helps to
understand people,
their needs,
motivations,
context
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Research enable us to
design the right
experience for Real
people who will use
your product
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Goal and
questions
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Identify main reasons why transplant patients
forget to take their medications?
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How patients lives are changed
after the surgery?
1.
2. What are the main challenges
they face with after?
3. What is the context?
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Goal and
questions
Plan and
prepare
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Goal and
questions
Plan and
prepare
Collect the
data
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Topics we discussed
how life changed after surgery
life before the surgery
1.
2.
habits around taking medications
3.
computer and mobile habits
4.
…
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sell your product
ask about future behavior
ask leading questions
ask YES/NO questions
limit their imagination
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smile
take notes
ask open-ended questions
get their story
shut up and listen
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90%
listening
10%
TALKING
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Invite your
developers!
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KEEP ENGINEERS ENGAGED!
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What I heard
What I saw
What stood out
TEN minutes
One idea per sticker
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Collaborative design
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DEEP DIVE INSIDE DOMAIN AREA
because
sometimes
interviews are
not enough!
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Collaborative design
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start in group
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show process with usability tests
Sketch UI concepts
Together
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Collaborative design
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Share
ownership
of the
product!
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SOLUTION
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Transplant Hero is
ABOUT transplant
patients ONLY
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Transplant Hero is
your smart guide
to the anti-
rejection medicine.
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Transplant Hero is
the bright part of
your post-
transplant life.
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HeRoes
patients
(because words are
important)
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Be ethical
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Be a friend, not
a doctor.
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How might
we?
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Let’s play!
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- Do people understand our product?
- Do they care?
- Can they figure out how to use it?
- Which messages are most effective at explaining it?
Validating prototype with users
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avoid building
unnecessary stuff
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Take aways
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Collaborative design
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process
Be visual!
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Move into one ROOm
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create
design+dev
channel
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Track every
idea in a
backlog
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Make DEMOs
TOGETHER!
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Have fun at retro!
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Encourage team to draw!
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mixed media :)
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Remote retro
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Plasticine retro!
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EAT YOUR OWN DOG FOOD
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Work together!
Share knowledge (one room / chat room, explore OSS components)
2.
Make demos together and have fun retrospectives
3.
Track every idea in backlog
4.
Use your own product
5.
1. Conduct user studies together (research + analysis + development)
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Share with the team user’s feedback!
Thank you for Transplant Hero. It has enabled my son
to learn, at a young age, his meds and dose by sight
and name, and how to adhere to his medication
schedule. He is confidently on the path to a happy
and normal childhood and life. Thank you!
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@vixentael
@anatinge
QUESTIONS?
#ADDconf