ADDC 2017 - Anastasiia Voitova, Anna Iurchenko: Solve it. Don't just build it.

ADDC 2017 - Anastasiia Voitova, Anna Iurchenko: Solve it. Don't just build it.

This is a story from a designer and a developer who worked together and built a product for people who really need it. It is a first-hand story about behind-the-scenes processes, results, and reflections about the design & development of a medical app which actually saves people’s lives.

We will walk you through our design process from ideation and brainstorming, research and user study to first prototype and iterations. We will talk about why and how engineers should be a part of this journey, how to create shared understanding about users, and how to create a product that makes someone's life better together.

Is it all about pixels, colors, lines of code, or is it about users?

More about the talk, authors & slides: https://addconf.com/talks/18/
Read about the conference: https://addconf.com

Transcript

  1. 3.
  2. 7.
  3. 8.
  4. 9.
  5. 12.

    Non- collaborative process Why it doesn’t work Collaborative design process

    Why & how do it together Take aways Next steps for your team PLAN for today
  6. 20.

    Everyone do the part they are the best in 1.

    2. Start faster, move faster
  7. 23.

    Designers’ ideas difficult to implement 1. 2. Designers unaware of

    technical possibilities that make solution better
  8. 24.

    Designers’ ideas difficult to implement 1. 2. Designers unaware of

    technical possibilities that make solution better 3. Developers feels disengaged
  9. 25.
  10. 27.
  11. 29.
  12. 32.

    How patients lives are changed after the surgery? 1. 2.

    What are the main challenges they face with after? 3. What is the context?
  13. 34.
  14. 36.
  15. 37.

    Topics we discussed how life changed after surgery life before

    the surgery 1. 2. habits around taking medications 3. computer and mobile habits 4. …
  16. 38.

    sell your product ask about future behavior ask leading questions

    ask YES/NO questions limit their imagination
  17. 43.

    What I heard What I saw What stood out TEN

    minutes One idea per sticker
  18. 46.
  19. 48.
  20. 50.
  21. 51.
  22. 52.
  23. 56.
  24. 58.
  25. 60.
  26. 62.
  27. 68.
  28. 69.
  29. 70.

    - Do people understand our product? - Do they care?

    - Can they figure out how to use it? - Which messages are most effective at explaining it? Validating prototype with users
  30. 72.
  31. 73.
  32. 74.
  33. 75.
  34. 88.
  35. 89.
  36. 91.

    Work together! Share knowledge (one room / chat room, explore

    OSS components) 2. Make demos together and have fun retrospectives 3. Track every idea in backlog 4. Use your own product 5. 1. Conduct user studies together (research + analysis + development)
  37. 92.

    Share with the team user’s feedback! Thank you for Transplant

    Hero. It has enabled my son to learn, at a young age, his meds and dose by sight and name, and how to adhere to his medication schedule. He is confidently on the path to a happy and normal childhood and life. Thank you!