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Leveraging data and AI to help customers become more sustainable one step at a time. 2022-09-14 Big Data Expo Vattenfall & GoDataDriven

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My energy bill has doubled over the past year

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I'm worried about my CO2 footprint on the environment

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I'm actively keeping my energy consumption to a minimum

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GODATADRIVEN Your speakers today

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Yke Rusticus Machine Learning Engineer GoDataDriven Florine Klop Project Manager Vattenfall

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GODATADRIVEN The vision

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Confidentiality: C2 - Internal Fossil-free living within one generation… …as a profitable energy business Vattenfall aims to be a leader in the energy transition 2022-09-14 8

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Sustainability, Where do you start?

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The Green Roadmap A personalized path for every customer to become more sustainable, one step at a time

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GODATADRIVEN Realising the Vision

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And prioritize our initiatives accordingly Understanding our customers

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The Value Chain of Data Science Our Framework to deliver business value through Data and AI Actions Insights Data Measure Optimize Predict Value

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Data Scientist Analytics Translator The Value Chain of Data Science Our Framework to deliver business value through Data and AI Actions Insights Data Measure Optimize Predict Value

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Data Scientist Analytics Translator The Value Chain of Data Science Our Framework to deliver business value through Data and AI Actions Insights Data Measure Optimize Predict Value

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Technical setup o Smart-meter data o Customer features o Privacy o Security

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GODATADRIVEN Examples of data products

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Personalization at Scale How does my energy consumption compare to others?

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Insight Action

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Insight Action

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GODATADRIVEN Outcomes

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Connecting results to strategic goals Number of Users and UX CO2 reduction Sustainable revenue Engaged users Highly engaged users whom are served with digital extreme ease of use The green dialog Personalized user experiences help our customers to make step by step progress towards sustainable living Personalized sales & services Personalize sales and services activities to target customers and non- customers

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Fossil free living within one generation