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Nice to meet you.
Kevin Janssen
Lead Customer Success
Management
E: [email protected]
T: +31643993998
Io Michels
Head of Client Success
E: [email protected]
T: +31610007882
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SaaS
- monitor, control & report -
Conversational AI + LLMs
GenAI
Engine
- secure, compliant & LLM
agnostic -
API
Historical Human Service
Interactions
Content
Documents & Knowledge
Articles
Next: Product- & customer
data sources
Historical Chatbot
Interactions
CONVERSATIONAL AI
PLATFORM
CONTACT CENTER AS
A SERVICE
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SaaS
- monitor, control & report -
GenAI
Engine
- secure, compliant & LLM
agnostic -
API
Historical Human Service
Interactions
Content
Documents & Knowledge
Articles
Next: Product- & customer
data sources
Historical Chatbot
Interactions
Contextual service &
recommendations
BOTH
CONVERSATIONAL AI CLOUD
Real-time Q&A
functionality
MOBILE SERVICE CLOUD
Agent answer
suggestions
Conversational AI + LLMs
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Blokker &
YourSurprise
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Welke vragen wil je automatiseren
en/of standardiseren?
1
Bottable
2
Avoidable
3
Desirable
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Q&A
Let’s go