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Apple Radar: how it works & how to file one

Apple Radar: how it works & how to file one

A lightning talk given to Square mobile engineers

Samuel E. Giddins

June 28, 2018
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  1. Apple Radar
    how it works & how to file one
    1

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  2. File a radar
    — Every  Engineer
    Apple Radar: How it Works & How to File One, @segiddins 2

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  3. bugreport.apple.com
    Apple Radar: How it Works & How to File One, @segiddins 3

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  4. bugreport.apple.com
    Apple Radar: How it Works & How to File One, @segiddins 4

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  5. Every Radar
    • A unique (autoincrementing) number
    • Metadata
    • Freeform Info
    Apple Radar: How it Works & How to File One, @segiddins 5

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  6. Metadata
    • Product
    • Area
    • Version
    • Classification
    • Reproducibility
    • Configuration
    Apple Radar: How it Works & How to File One, @segiddins 6

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  7. Freeform Info
    • Title
    • Description
    • Steps
    • Expected
    • Actual
    • Notes
    • Attachments
    Apple Radar: How it Works & How to File One, @segiddins 7

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  8. Radars, To Apple
    • Canonical way of tracking everything
    • Justification for engineering prioritization
    • Besides WWDC, the only official way to communicate with
    the outside world
    • Think how you feel when you get assigned a JIRA.
    That's how they will feel when they get a radar.
    Apple Radar: How it Works & How to File One, @segiddins 8

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  9. Radars, From The Outside
    • We don't get to talk directly to engineers
    • WWDR indermediates
    • They can post internal-only updates
    • Status & contents of dupes aren't visible
    Apple Radar: How it Works & How to File One, @segiddins 9

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  10. Open Radar
    Apple Radar: How it Works & How to File One, @segiddins 10

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  11. Open Radar
    • Public, indexed list of radars filed
    • Easy to file a dupe if you're hitting the same bug
    • Shows up in Google searches
    • Can share what  engineers respond
    Apple Radar: How it Works & How to File One, @segiddins 11

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  12. Brisk
    Apple Radar: How it Works & How to File One, @segiddins 12

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  13. Remember,
    If you dont file it, it can't be fixed
    Apple Radar: How it Works & How to File One, @segiddins 13

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  14. ¿?
    Apple Radar: How it Works & How to File One, @segiddins 14

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