Hybrid Scrum: Location May Vary

Transcript

1. Hybrid Scrum: Location May Vary DevNexus April 14, 2022 Jeanne Boyarsky speakerdeck.com/boyarsky
2. Types of Teams • Fully remote • Fully async • Multiple time zones • One time zone • One geographical area
3. Types of Teams • Hybrid – any combo of • 1+ offices • 1+ people WFH • 1+ time zones • 1+ geographical area • People onsite same day vs different days
4. Types of Teams • Other options • Fully onsite – 1+ offices • Offshoring
5. Others? ???
6. Me Role at job CodeRanch Fully remote Around the world Async No office Volunteer Writing Mostly remote Same time zone Mix of sync/async Work from home SM Developer Mentor robotics Students In person and remote
7. First Next Then After # onsite offices Two One Three Three Full time WFH Yes No Yes Yes Partial WFH Yes Yes Yes Yes Time zone range Two One Three Two Pre-COVID Team Structure at Job
8. Scenario Notes 16 months full WFH Two timezones, 5 states, 1 cat and everyone at home Office pilot Still fully remote, but two of us did remote from the office. (different floors/ limited interaction in person). Cat attends less Now Various by location COVID Team Structure at Job
9. Case Study: Toastmasters • Some onsite • Some WFH • Some not comfortable in a room with others • Hybrid, but what does this mean?
10. Case Study: Toastmasters • Options: • Remote first – everyone at desk • Everyone on laptop in room • Room camera + laptop if not in room • Chose: • Room camera + laptop if not in room • Treat room camera as person in room
11. Case Study: Conference • Options: • Fully remote • Least common denominator • At least as good as 2021 if online • Chose: • At least as good as 2021 if online
12. This Matters! • Are you onsite focused? • Are you coming in for a reason or because it is Tuesday? • Is everyone the same regardless of location? • What mgmt/org constraints to you have? • Do people feel less/more productive at home?
13. Discussion • Think about your situation. • What does hybrid mean to you? • Is onsite more important? • Everyone on level playing field?
14. More scenarios ... • How would you handle? • Two people onsite in office and on Zoom • Two people onsite in office and have meeting with third WFH • Eight people onsite in office and one WFH • Eight people onsite in office and one in car
15. Which would you choose • Roughly half of people in office • Options • Everyone on own screen/room webcam • Everyone on own webcam in conf room • Everyone at desk • Other
16. Is WFH Voluntary? • Affects • Camera usage • Expectation of quiet environment • What else?
17. Appreciating other’s WFH env • Leaders WFH regularly • Staff WFH regularly • Work remote from office regularly
18. Humor! Sheldon-bot : Can you tell me the specials this evening? Penny: Sheldon, I’m not waiting on you. Sheldon-bot: Obviously. I don’t even have water yet. Penny: Because you’re not here. Sheldon-bot: That’s discrimination against the otherwise located. I’m going to have to go over your head. Manager, manager. Oh, Lord, look who it is.
19. Vocabulary Term Problems “Going to work today” So you didn’t work from home? “On the phone” We are all on the phone. Just some from a room “Home Office” Some people are on the couch/a table “Onsite” The office is the center of the world?
20. Vocabulary Term Problems “remote” Not at the office? “telecommuting” Sounds old. Are you using a telephone? ”virtual” Replicating the office experience online
21. Tool: Video/Screenshare • Google Meet • Zoom • Teams • Skype Chat sidebar/ backchannel
22. Tool: Persistent/Shared Messaging • Slack • Discord • Teams • Discussion board Also one on one
23. Tool: Phone Option • Company phone bridge • Zoom dial in • Teams dial in (add on) • WebEx Fallback if computer broken/ Low bandwidth
24. Tool: Learning aid • “The Moose” can attend meetings • Helpful as a crutch when not used to having remotes • Reminds the person is participating • Or stuffed animal/prop
25. Tool: Pointing Poker Let’s play. Go to https://www.pointingpoker.com
26. Pointing Poker – Player 1
27. Pointing Poker – Player 2
28. Pointing Poker - Consensus
29. Antipattern • Point webcam at whiteboard • Take a photo • Narrate Remember your remotes are first class citizens. (Don’t do these)
30. Other tools What are your favorites • Online post its? • Online whiteboards?
31. Sprint Planning • Lessons • If “remote” people are quiet, ask what think • Make sure only one person has floor at a time • If “main” room, don’t press mute • If at home, do press mute (fire engines, etc)
32. Standup • Priority order • Pause longer if audio only so others can speak • By person • Spot in circle • Pick order • Pick next person
33. Standup • Talking points • Do you stand? • Open early to chat • What time should the standup be? What time is “morning”?
34. Remote Pairing • Lessons • Don’t fight over the mouse/keyboard • Pay attention – don’t “multi-task” • Pros/cons between chat/voice
35. Interaction • Remember to IM/chat • Part of team • Virtual lunch • Virtual happy hour • Water Cooler/Chicken Coop
36. Retrospectives • Aid for an outspoken team or team who hasn’t gelled yet or isn’t used to remote • Raise hand remotely • Finger vote • Post its/online voting
37. Sprint Review • Lessons • Reinforce body language of folks in “room”. For example, thumbs up. • Have product owner remote sometimes
38. Questions ?