Hybrid Scrum: Location May Vary

Transcript

1. Hybrid Scrum: Location May Vary
   DevNexus
   April 14, 2022
   Jeanne Boyarsky
   speakerdeck.com/boyarsky
   

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2. Types of Teams
   • Fully remote
   • Fully async
   • Multiple time zones
   • One time zone
   • One geographical area
   

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3. Types of Teams
   • Hybrid – any combo of
   • 1+ offices
   • 1+ people WFH
   • 1+ time zones
   • 1+ geographical area
   • People onsite same day vs different days
   

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4. Types of Teams
   • Other options
   • Fully onsite – 1+ offices
   • Offshoring
   

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5. Others?
   ???
   

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6. Me
   Role at job
   CodeRanch
   Fully remote
   Around the world
   Async
   No office
   Volunteer
   Writing
   Mostly remote
   Same time zone
   Mix of sync/async
   Work from home
   SM Developer
   Mentor robotics
   Students
   In person and remote
   

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7. First Next Then After
   # onsite
   offices
   Two One Three Three
   Full time
   WFH
   Yes No Yes Yes
   Partial WFH Yes Yes Yes Yes
   Time zone
   range
   Two One Three Two
   Pre-COVID Team Structure at Job
   

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8. Scenario Notes
   16 months full
   WFH
   Two timezones, 5 states, 1
   cat and everyone at home
   Office pilot Still fully remote, but two of
   us did remote from the
   office. (different floors/
   limited interaction in
   person). Cat attends less
   Now Various by location
   COVID Team Structure at Job
   

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9. Case Study: Toastmasters
   • Some onsite
   • Some WFH
   • Some not comfortable in a room with others
   • Hybrid, but what does this mean?
   

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10. Case Study: Toastmasters
    • Options:
    • Remote first – everyone at desk
    • Everyone on laptop in room
    • Room camera + laptop if not in room
    • Chose:
    • Room camera + laptop if not in room
    • Treat room camera as person in room
    

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11. Case Study: Conference
    • Options:
    • Fully remote
    • Least common denominator
    • At least as good as 2021 if online
    • Chose:
    • At least as good as 2021 if online
    

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12. This Matters!
    • Are you onsite focused?
    • Are you coming in for a reason or because it
    is Tuesday?
    • Is everyone the same regardless of location?
    • What mgmt/org constraints to you have?
    • Do people feel less/more productive at
    home?
    

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13. Discussion
    • Think about your situation.
    • What does hybrid mean to you?
    • Is onsite more important?
    • Everyone on level playing field?
    

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14. More scenarios ...
    • How would you handle?
    • Two people onsite in office and on Zoom
    • Two people onsite in office and have
    meeting with third WFH
    • Eight people onsite in office and one WFH
    • Eight people onsite in office and one in car
    

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15. Which would you choose
    • Roughly half of people in office
    • Options
    • Everyone on own screen/room webcam
    • Everyone on own webcam in conf room
    • Everyone at desk
    • Other
    

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16. Is WFH Voluntary?
    • Affects
    • Camera usage
    • Expectation of quiet environment
    • What else?
    

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17. Appreciating other’s WFH env
    • Leaders WFH regularly
    • Staff WFH regularly
    • Work remote from office regularly
    

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18. Humor!
    Sheldon-bot : Can you tell me the specials this evening?
    Penny: Sheldon, I’m not waiting on you.
    Sheldon-bot: Obviously. I don’t even have water yet.
    Penny: Because you’re not here.
    Sheldon-bot: That’s discrimination against the otherwise
    located. I’m going to have to go over your head.
    Manager, manager. Oh, Lord, look who it is.
    

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19. Vocabulary
    Term Problems
    “Going to work today” So you didn’t work
    from home?
    “On the phone” We are all on the
    phone. Just some
    from a room
    “Home Office” Some people are on
    the couch/a table
    “Onsite” The office is the
    center of the world?
    

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20. Vocabulary
    Term Problems
    “remote” Not at the office?
    “telecommuting” Sounds old. Are you
    using a telephone?
    ”virtual” Replicating the office
    experience online
    

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21. Tool: Video/Screenshare
    • Google Meet
    • Zoom
    • Teams
    • Skype
    Chat sidebar/
    backchannel
    

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22. Tool: Persistent/Shared Messaging
    • Slack
    • Discord
    • Teams
    • Discussion
    board
    Also one
    on one
    

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23. Tool: Phone Option
    • Company phone bridge
    • Zoom dial in
    • Teams dial in (add on)
    • WebEx
    Fallback if
    computer
    broken/
    Low
    bandwidth
    

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24. Tool: Learning aid
    • “The Moose” can
    attend meetings
    • Helpful as a crutch
    when not used to
    having remotes
    • Reminds the person is
    participating
    • Or stuffed animal/prop
    

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25. Tool: Pointing Poker
    Let’s play. Go to
    https://www.pointingpoker.com
    

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26. Pointing Poker – Player 1
    

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27. Pointing Poker – Player 2
    

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28. Pointing Poker - Consensus
    

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29. Antipattern
    • Point webcam
    at whiteboard
    • Take a photo
    • Narrate
    Remember
    your remotes
    are first class
    citizens.
    (Don’t do
    these)
    

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30. Other tools
    What are your favorites
    • Online post its?
    • Online whiteboards?
    

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31. Sprint Planning
    • Lessons
    • If “remote” people are quiet, ask what think
    • Make sure only one person has floor at a time
    • If “main” room, don’t press mute
    • If at home, do press mute (fire engines, etc)
    

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32. Standup
    • Priority order
    • Pause longer if
    audio only so
    others can speak
    • By person
    • Spot in circle
    • Pick order
    • Pick next person
    

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33. Standup
    • Talking points
    • Do you stand?
    • Open early to chat
    • What time should the standup be? What time
    is “morning”?
    

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34. Remote Pairing
    • Lessons
    • Don’t fight over the mouse/keyboard
    • Pay attention – don’t “multi-task”
    • Pros/cons between chat/voice
    

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35. Interaction
    • Remember to IM/chat
    • Part of team
    • Virtual lunch
    • Virtual happy hour
    • Water Cooler/Chicken Coop
    

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36. Retrospectives
    • Aid for an outspoken team or team who
    hasn’t gelled yet or isn’t used to remote
    • Raise hand remotely
    • Finger vote
    • Post its/online voting
    

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37. Sprint Review
    • Lessons
    • Reinforce body language of folks in “room”.
    For example, thumbs up.
    • Have product owner remote sometimes
    

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38. Questions
    ?
    

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