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Learning through blameless reviews

Joel Chippindale
January 19, 2015
0
88

Learning through blameless reviews

What they are blameless reviews and how can you use them to build trust in your team and learn.

Joel Chippindale

January 19, 2015
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Transcript

  1. Learning through blameless reviews BY JOEL CHIPPINDALE AT LONDON WEB

    STANDARDS IN JANUARY 2015
  2. None

  3. Doing things we have never done before

  4. We will make mistakes

  5. How will we react to mistakes?

  6. Option 1: Identify those responsible

  7. Option 2: Ignore our mistakes

  8. Option 3: Blameless review

  9. Assume everyone is doing their best

  10. Involve everyone

  11. Understand what happened

  12. Decide on changes for the future and share

  13. Thank you @joelchippindale joel.chippindale@futurelearn.com futurelearn.com/blog