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Learning through blameless reviews
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Joel Chippindale
January 19, 2015
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Learning through blameless reviews
What they are blameless reviews and how can you use them to build trust in your team and learn.
Joel Chippindale
January 19, 2015
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Transcript
Learning through blameless reviews BY JOEL CHIPPINDALE AT LONDON WEB
STANDARDS IN JANUARY 2015
None
Doing things we have never done before
We will make mistakes
How will we react to mistakes?
Option 1: Identify those responsible
Option 2: Ignore our mistakes
Option 3: Blameless review
Assume everyone is doing their best
Involve everyone
Understand what happened
Decide on changes for the future and share
Thank you @joelchippindale
[email protected]
futurelearn.com/blog