How I Tried to Change Culture And Failed

A short discussion about my attempts to change the engineering culture at a past employer and the accompanying failures and successes along the way.

Transcript

1. How I Tried to Change Culture And Failed (But not Really...) Wednesday, October 2, 13
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4. Conflict Ops wasn’t involved in releases Despite offering to assist; asking for info Ops responsible for site availability with no visibility into impact of code changes Engaging upper mgmt would lead to resentment Needed to find a way to influence DevOps? Wednesday, October 2, 13
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6. Launched a wiki that _anyone_ could update HOWTO docs; design plans; wish lists Monthly lunch ‘n learns (initially for dev and ops) Presented to other managers Postmortems Invited developers, support, product mgmt Open air displays of useful information Support Desk activity Site metrics Wednesday, October 2, 13
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9. Goal Encourage responsibility and accountability through our own transparency Walk the walk Wednesday, October 2, 13
10. I didn’t fail When I left, I felt I hadn’t finished my work In reality, I’d started the long, hard climb toward the goal and changing people’s ideas and opinions of not just Ops, but how all teams can work with each other Wednesday, October 2, 13
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12. Blog: www.ryanfrantz.com Twitter: @Ryan_Frantz Wednesday, October 2, 13