Smart Invoice Pro- Telecom Bill Presentment Solution

Smart Invoice Pro powers businesses to attain digital excellence through bills that do much more than revenue collection. With smart forking, a pioneer technology that generates bills 70% faster, elevated business success is fostered by streamlining operations. Intricate personalization of bills guarantees better billing experience, minimal churn rate and reduced call volumes to customer care executives. Trusted by the largest telecom service provider in India, Smart Invoice Pro generates bills for a subscription base of over 15 million enterprise customers. It is taking the billing world by storm and disrupting the market with future-ready innovations.

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1. PRESENTING SMART INVOICE PRO GAME CHANGER IN BILL PRESENTMENT
2. WHY SMART INVOICE PRO? Addressing the pain points in Telco Bill Presentment • LACK OF CLARITY IN BILLING o 68% of customers they say their bill is hard to understand o 75% of customers say they are not interested in the information provided on the bill o 29% of customers would like the information on the bills to be more visual • PERSONALISED ATTENTION o 56% of customers want their bill to tell them how to save money o 44% of customers would like to know what they spend most/least money on • EASY CUSTOMER SUPPORT o 18% of customers say their first bill is more than expected o 24% of customers have experienced bill shock o 39% of customers would like to access a chatbot
3. PRESENTING THE FUTURE NOW! Bill rendering through smart devices like amazon echo & google home Microservices enabled architecture facilitates rendering of invoices through Smart Devices like Amazon Echo and Google Home, which eases the payment process for consumers. Adapting to the technology of future – smart devices An experience that your customer leave your customer wowed
4. A BILL THAT TALKS TO YOU Pathbreaking bill presentment formats – VIDEO BILL Send your customers a video bill instead of a boring pdf Elevated customer experience Transparent and self explanatory billing
5. A BILL THAT TALKS TO YOU Pathbreaking bill presentment formats – INTERACTIVE PDF A interactive PDF with in built self care features Transparency in billing & crystal clear bill presentment Self care portal reduces pressure of customer support
6. LIGHTNING FAST INVOICE RENDERING Introducing SMART FORKING for the first time in bill presentment Airtel, India, has seen a 70% reduction in invoice rendering time after implementing SIP Processes up to 4-5GB of data in a minute It facilitates horizontal and vertical scaling to increase speed and enhance optimum utilization of resources Incumbent System Smart Invoice Pro Smart Invoice Pro VS Incumbent – Invoicing Time Comparison Accurate and faster delivery of invoices Faster payment recovery
7. A MARKETER’S DELIGHT Comprehensive CXO dashboard with deep delving marketing analytics Smart Invoice Pro is the first bill presentment solution that provides an integrated performance report for all marketing channels Enhances ROI with analytics-based targeted advertising Consolidated reporting from all digital marketing channels Gives you deep delving analytics for marketing campaigns, including social media channels that is easy to analyze
8. REDUCING CALL FLOW TO CALL CENTRES Automated chatbots providing billing support to enterprise level as well as regular customers Airtel has seen a reduction in call volumes to call centers by at least 40% after implementing SIP Consumers are happier to interact with a chatbot than wait for customer care executives, which saves time and reduces customer irritation. Automated technical support chatbots for both enterprise and regular customers, helps reduce call flow to customer care, thereby reducing the operational expenses. Saves high cost of support center maintenance, faster resolution of customer’s issues
9. GAME CHANGING FEATURES Pathbreaking Features that readies your organization for the technology of the future • Simple PDFs, Interactive PDFs, Video Bills and Voice Bills • Bill Monetization with In-Situ Targeted Advertising Option and consolidated cross platform marketing analytics • Crystal Clear Presentation • Reduced Bill Payment Touchpoints • High CSAT • Effective Customer Communication • Detailed First Bill • Smart forking for high speed operations • Integration to Voice Based Platform • High Level Automation with Chatbots • Future Ready • Reduced Resource Cost • Accurate & Automated Execution • Easy Integration to Existing IT Eco System • Bill Shock Prevention, Bill Consolidation • Best Fit Plan Suggestion • End to end cloud hosted SMARTER • Generates 3500 plus bills in a minute with minimal resources • Processes up to 4-5 GB of data in a minute • On time invoice delivery • Higher Customer Success Rate • Increased revenue • Faster Payment Recovery FASTER BETTER
10. FLEXIBILITY AT EVERY STEP Always at your convenience • HIGHLY CUSTOMISABLE FEATURES • RISK FREE OPEX MODEL • 4-6 WEEKS IMPLEMETATION • FULL ON CLOUD DEPLOYMENT • MINIMAL RESOURCE
11. Thank You Copyright 2018, Diksha Technologies. Information subject to change. All rights acknowledged. The contents and information contained in this brochure are intended for general marketing purposes only and should not be relied upon by any person as being complete or accurate. Diksha Technologies Pvt Limited, its group, employees, agents and other representatives will not accept any liability suffered or incurred by any person arising out of or in connection with any reliance on the content of or information contained in this brochure. This limitation applies to all loss or damage of any kind, including but not limited to, compensatory, direct, indirect or consequential damage, loss of income or profit, loss of or damage to property and claims by third party. www.smartinvoicepro.com Connect With Us Rajesh Neelakantan, Vice President, Global Product Sales E: rajesh@dikshatech.com | M: +91 9902066955