PostmortemRetro_SamHuang.pdf

Transcript

1. 1.

   Continuous Learning from Postmortem and Retrospective Sam Huang

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   None
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   (Exchange Program)

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   Postmortem • Timeline • Root cause analysis • Experiments •

   Proofs • Prevention
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   • People side • Positive side (experiments)

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   Solution focused

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   Retrospective • Set the Stage • Gather Data • Generate

   Insights • Decide What to Do • Close the Retrospective
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   Focus on action AAR and tracking loop

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   • Patrick DeBois • DevOps is a human problem…

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    • Problem is about gap between expectation and reality

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    • What is team’s expectation?

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    • What is our reality and how can we move

    toward the expectation?
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    • Learning and apply • “有用就有用，沒用就沒用” (translation here)

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