PostmortemRetro_SamHuang.pdf

Transcript

1. Continuous Learning from Postmortem and Retrospective Sam Huang
3. (Exchange Program)
4. Postmortem • Timeline • Root cause analysis • Experiments • Proofs • Prevention
5. • People side • Positive side (experiments)
6. Solution focused
7. Retrospective • Set the Stage • Gather Data • Generate Insights • Decide What to Do • Close the Retrospective
8. Focus on action AAR and tracking loop
9. • Patrick DeBois • DevOps is a human problem…
10. • Problem is about gap between expectation and reality
11. • What is team’s expectation?
12. • What is our reality and how can we move toward the expectation?
13. • Learning and apply • “有用就有用，沒用就沒用” (translation here)