DevOpsDays Wellington - Monitoring that cares

A rewrite of my Monitorama talk for DevOpsDays Wellington, with further emphasis on cross teams collaboration.

Transcript

1. MONITORING THAT CARES The End of User-based Monitoring
2. HAPPY MONDAY EVERYONE!
3. OPS CAT TAKES ON-CALL SERIOUSLY
4. FIGHT FOR YOUR USERS
5. “ “There are three types of lies: Lies, damned lies, and service status pages.”
6. JUST IGNORE THE DASHBOARD
8. FIRST STEP: ACCEPTANCE
9. “ Don’t go to that boring, dusty computer without something in mind. -Chuck Palahniuk
10. A LITTLE HELP GOES A LONG WAY
11. HIGH DAMAGE OUTPUT, LOW DEFENCE, LIMITED HEALING CAPACITY MEDIUM DAMAGE OUTPUT, HIGH DEFENCE, LIMITED HEALING CAPACITY LOW DAMAGE OUTPUT, LOW DEFENCE, HIGH HEALING CAPACITY
12. HIGH DAMAGE OUTPUT, HIGH DEFENCE, HIGH HEALING CAPACITY
13. EVERYONE IN DEFENCE DOESN’T WORK
14. AND FULL OFFENSIVE WON’T WORK EITHER
15. ACTIONABLE ALERTS
16. 0 2ms 4ms 6ms 8ms PERFORMANCE: MEASURED VS EXPECTED
17. WHAT HAPPENS IF I PRESS ALL THE KEYS AT ONCE?
18. WHAT IS A PROBLEM RIGHT NOW?
19. HOW DO YOU GATHER FEEDBACK?
20. I NEED THESE REPORTS RIGHT MEOW
21. MODERN WEB APPLICATION: AN ALLEGORY
22. OPS CAT AND DEV CAT LIKE TO TALK MONITORING EARLY IN THE DEV CYCLE
23. “ The best outage is the one that never happens.
24. *SOME ASSEMBLY REQUIRED
25. IT’S EASIER WHEN YOU ALREADY KNOW THE ENDING
26. “ The key to not being woken up by monitoring alerts is to fix the cause for alerts.
27. SO MANY THINGS TO DO, NOT ENOUGH TIME
28. NO ONE LIKES MEETINGS
29. BUT EVERYTHING HAS A COST NOT EVERYTHING HAS A PRICE
30. CODE FREEZE? ARE YOU CRAZY?
31. THE WHOLE IS GREATER THAN THE SUM OF ITS PARTS
32. CREDITS AND ATTRIBUTIONS ➤ This is Fine - KC Green http://gunshowcomic.com/ ➤ Rube-Goldberg machine https://www.flickr.com/photos/freshwater2006/693945631/ ➤ Teamwork - Paul Vallejo https://flic.kr/p/4TeiAT ➤ Martyrs on Film: Learning to hate the #oncallselfie - Alice Goldfuss https://vimeo.com/221050366 ➤ Hospital Switchboard, 1970s - University of Liverpool Faculty of Health & Life Sciences https:// flic.kr/p/o3j9ZE ➤ LATE!!! - https://flic.kr/p/9UnRky ➤ Das Buch. Von Volkswagen - Hans Hansen ➤ Meeting - Matt Madd https://flic.kr/p/VXKHjL ➤ Chat "regardant" à travers une longue-vue et autre chat perché dessus, French National Library: http://gallica.bnf.fr/ark:/12148/btv1b69162903 ➤ Thomas Hawk - Money https://flic.kr/p/gMWR9 ➤ Kaarina Dillabough - Frozen Berries https://flic.kr/p/EQssAz ➤ Ops Cat, Business Report Cat, QA Cat: Mogwai FluffyPantaloons, Dev Cat: The Earl of Floofington.