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商品監視を支える技術.key.pdf
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s-ichikawa
March 22, 2018
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商品監視を支える技術.key.pdf
s-ichikawa
March 22, 2018
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Transcript
ϝϧΧϦͷ ࢹΛࢧ͑Δٕज़ Mercari Server Side Tech Talk vol.2 ~CRE Night~
@ichikawa_0829
ࣗݾհ • @ichikawa_0829 • 20177݄ೖࣾ • Server Side Engineer •
CXI→CRE
Agenda • ϝϧΧϦCREʹ͍ͭͯ • ࢹΛࢧ͑Δٕज़
CXI (Customer Experience Improvement)
CXI (Customer Experience Improvement) CustomerExperience(ސ٬ମݧ)Λ Improvement(վળ)͢Δ?
ϝϧΧϦ • μϯϩʔυ 6000ສ(JP) • ग़ 1100ສҎ্ • GMVʢ૯औҾֹʣ݄ؒ100ԯԁҎ্ •
͜Ε͚ͩͷऔҾʹ͓͚Δސ٬ମݧΛࢧ͍͑ͯΔ ͷ͕ΧελϚʔαϙʔτʢҎԼCSʣ
ϝϧΧϦͷCS • CS͓٬͞·͕҆৺ɾ҆શʹϝϧΧϦΛͬ ͍͚ͯͨͩΔΑ͏ʹ༷ʑͳ͓͍߹Θͤͷ ରԠɺͷ͋ΔͷϞχλϦϯάΛߦͬ ͍ͯΔ • ઋɾԬʹڌ • 400໊
CXIͷׂ • CSޮతͳΦϖϨʔγϣϯΛՄೳʹ͢ΔπʔϧΛఏڙ ͢Δ͜ͱͰɺ͓٬͞·ͷΑΓΑ͍ମݧΛఏڙ͍ͯ͘͠ • ͓٬͞·͔Βͷ͓͍߹ΘͤʹదˍޮతʹରԠ͢Δ ͨΊͷπʔϧ • ίϝϯτͳͲΛࢹ͠Ϛʔέοτͷ݈શԽΛҡ࣋ ͢Δπʔϧ
• ෆਖ਼ϢʔβʔΛޮతʹऔΓకΔͨΊͷπʔϧ
CRE (Customer Reliability Engineering)
ϝϧΧϦʹ͓͚ΔCREͷׂ • 20181݄ʹൃ • CXIͰߦ͍ͬͯͨCSπʔϧͷվमͳͲͷۀ Ҿ͖ଓ͖୲ • ΫϥΠΞϯτɺSearchɺAIɺBIΤϯδχΞ͕ ՃΘΓɺ৴པੑ্ͷҝʹΑΓଟ֯తͳΞϓϩʔ ν͕Մೳʹ
CXIͱCREͷҧ͍ $9* $3& ސ٬ ओʹ$4ϝϯόʔ ओʹϝϧΧϦͷར༻ऀ ྗϙΠϯτ $4πʔϧͷվળ ΦϖϨʔγϣϯࣗಈԽ ͓͍߹Θͤ௨ใ͕ͦͦ
ൃੜ͠ͳ͍ঢ়گͮ͘Γ
ۙऔΓΈ • ͓٬͞·ಉ࢜ͷΩϟϯηϧػೳ • डऔධՁͷࣗಈԽ • ͍߹Θͤྨࢹπʔϧͷػցֶ शಋೖ • etc…
ࢹ
͜Ε·Ͱͷࢹ • ͜Ε·Ͱո͍͠ΩʔϫʔυΛొ͓͖ͯ͠ ग़࣌ʹඇಉظʹνΣοΫ͍ͯ͠Δ • ొͨ͠Ωʔϫʔυຖʹɺݕ͢Δɺඇදࣔ ʹ͢Δͷڍಈొ • ݕ͢Δϫʔυͷొखಈ
Mercari API Q4M Monitoring Worker en-queue de-queue hide/report
ࢹͷػցֶशೖ • ग़͞ΕΔͱGoogle Pub/SubΛհͯ͠ػցֶ शج൫ग़ΠϕϯτΛ௨ • ͋Γͱఆ͞ΕͨࣗಈͰඇදࣔʹ ͨ͠ΓCSπʔϧʹදࣔ͠CSͰ֬ೝ࡞ۀΛߦͬ ͨΓ͢Δ
Cloud PubSub • ϑϧϚωʔδυͷϦΞϧλΠϜ ϝοηʔδϯά αʔϏε • ݸผͷΞϓϦέʔγϣϯؒͰϝοηʔδͷૹड ৴͕Ͱ͖Δ •
ࠓճૹड৴͢ΔϝοηʔδΛProtobufͰγϦ ΞϥΠζ/σγϦΞϥΠζͯ͠༻
ࢹͷػցֶशೖ • ҩྍΞμϧτɺΩʔϫʔυཏྻͳͲ͍͘ ͔ͭͷϞσϧ͕ಈ͍͍ͯΔ • ఆ݁Ռͱͯ͠ͷ͋Δͩͬͨ߹ɺ ఆͷ֬ʹΑͬͯݕͷΈߦ͍CS֬ೝ͢Δ ͔ඇදࣔ·Ͱͯ͠͠·͏͔ܾఆ͍ͯ͠Δ(༧ఆ)
ࢹͷػցֶशೖ • ͷແ͍ͷר͖ࠐΈ͕ൃੜͯ͠͠·͏ ͨΊɺCSϦιʔεతʹͲΕ͘Β͍ରԠՄೳ͔ ૬ஊ͠ͳ͕Βࣗಈඇදࣔػೳͷ։์Λܾఆ Ͱ͖ΔΑ͏ʹ͍ͯ͠Δ
Mercari API Machine Learning Platform publish subscribe
CsTool API Machine Learning Platform Mercari API Worker publish subscribe
hide/report report
Mercari API Machine Learning Platform
CsTool API Machine Learning Platform Mercari API Worker
CsTool API Mercari API Worker Test Publisher
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.protoϑΝΠϧ Client for PHP Client for Go Client for Python
branchΛpushͰ֤Clientͷ։ൃ ༻ίʔυͱPRΛࣗಈੜɻ masterʹmerge͞ΕΔͱClient ଆϚʔδ͞ΕΔ
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• SpinnakerʹΑΔContinuous Delivery http://tech.mercari.com/entry/ 2017/08/21/092743 • ࣍ੈContinuous DeliveryϓϥοτϑΥʔϜͰ͋ ΔSpinnakerΛମݧͯ͠ΈΑ͏ʂ http://tech.mercari.com/entry/2017/12/17/
205719
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·ͱΊͱࠓޙ • ৭ʑͳαʔϏε͕ܨ͕ͬͯࢹΛ࣮ݱͯ͠ ͍·͢ • ػցֶशతͳ෦ޙͷೋਓ͕ৄͯ͘͘͠͠ Ε·͢ • αʔϏεΛׂͨ͜͠ͱʹΑΓσϓϩΠςε τʹखֻ͕͔ؒΔΑ͏ʹͳͬͨͷͰվળ͍ͨ͠
·ͱΊͱࠓޙ • ػցֶश͕׆͖Δ෦ʹࠓޙੵۃతʹऔ ΓೖΕ͍͖͍ͯͨ • CSͷΦϖϨʔγϣϯͷݟؚ͠Ίͯπʔϧ վળΛߦ͍ͬͯ͘༧ఆ • ਓؒຯ͕ඞཁͳରԠʹCS͕࣌ؒΛͯΒΕΔ Α͏ͳঢ়گΛ࡞Δ
We Are Hiring! https://careers.mercari.com/job/
Thank you!