商品監視を支える技術.key.pdf

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1. ϝϧΧϦͷ
   ঎඼؂ࢹΛࢧ͑Δٕज़
   Mercari Server Side Tech Talk vol.2 ~CRE Night~
   @ichikawa_0829
   

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2. ࣗݾ঺հ
   • @ichikawa_0829
   • 2017೥7݄ೖࣾ
   • Server Side Engineer
   • CXI→CRE
   

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3. Agenda
   • ϝϧΧϦCREʹ͍ͭͯ
   • ঎඼؂ࢹΛࢧ͑Δٕज़
   

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4. CXI

   (Customer Experience Improvement)
   

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5. CXI

   (Customer Experience Improvement)

   CustomerExperience(ސ٬ମݧ)Λ
   Improvement(վળ)͢Δ?
   

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6. ϝϧΧϦ
   • μ΢ϯϩʔυ਺ 6000ສ(JP)
   • ग़඼਺ 1೔100ສ඼Ҏ্
   • GMVʢ૯औҾֹʣ݄ؒ100ԯԁҎ্
   • ͜Ε͚ͩͷऔҾʹ͓͚Δސ٬ମݧΛࢧ͍͑ͯΔ
   ͷ͕ΧελϚʔαϙʔτʢҎԼCSʣ
   

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7. ϝϧΧϦͷCS
   • CS͸͓٬͞·͕҆৺ɾ҆શʹϝϧΧϦΛ࢖ͬ
   ͍͚ͯͨͩΔΑ͏ʹ༷ʑͳ͓໰͍߹Θͤ΁ͷ
   ରԠ΍ɺ໰୊ͷ͋Δ঎඼ͷϞχλϦϯάΛߦͬ
   ͍ͯΔ
   • ઋ୆ɾ෱Ԭʹڌ఺
   • ໿400໊
   

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8. CXIͷ໾ׂ
   • CS΁ޮ཰తͳΦϖϨʔγϣϯΛՄೳʹ͢ΔπʔϧΛఏڙ
   ͢Δ͜ͱͰɺ͓٬͞·ͷΑΓΑ͍ମݧΛఏڙ͍ͯ͘͠
   • ͓٬͞·͔Βͷ͓໰͍߹Θͤʹద੾ˍޮ཰తʹରԠ͢Δ
   ͨΊͷπʔϧ
   • ঎඼΍ίϝϯτͳͲΛ؂ࢹ͠Ϛʔέοτͷ݈શԽΛҡ࣋
   ͢Δπʔϧ
   • ෆਖ਼ϢʔβʔΛޮ཰తʹऔΓకΔͨΊͷπʔϧ
   

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9. CRE

   (Customer Reliability Engineering)
   

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10. ϝϧΧϦʹ͓͚ΔCREͷ໾ׂ
    • 2018೥1݄ʹൃ଍
    • CXIͰߦ͍ͬͯͨCSπʔϧͷվमͳͲͷۀ຿͸
    Ҿ͖ଓ͖୲౰
    • ΫϥΠΞϯτɺSearchɺAIɺBIΤϯδχΞ౳͕
    ՃΘΓɺ৴པੑ޲্ͷҝʹΑΓଟ֯తͳΞϓϩʔ
    ν͕Մೳʹ
    

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11. CXIͱCREͷҧ͍
    $9* $3&
    ސ٬ ओʹ$4ϝϯόʔ ओʹϝϧΧϦͷར༻ऀ
    ஫ྗϙΠϯτ
    $4πʔϧͷվળ
    ΦϖϨʔγϣϯࣗಈԽ
    ͓໰͍߹Θͤ΍௨ใ͕ͦ΋ͦ΋
    ൃੜ͠ͳ͍ঢ়گͮ͘Γ
    

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12. ௚ۙऔΓ૊Έ
    • ͓٬͞·ಉ࢜ͷΩϟϯηϧػೳ
    • डऔධՁͷࣗಈԽ
    • ໰͍߹Θͤ෼ྨ΍঎඼؂ࢹπʔϧ΁ͷػցֶ
    शಋೖ
    • etc…
    

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13. ঎඼؂ࢹ
    

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14. ͜Ε·Ͱͷ঎඼؂ࢹ
    • ͜Ε·Ͱ͸ո͍͠ΩʔϫʔυΛొ࿥͓͖ͯ͠
    ग़඼࣌ʹඇಉظʹνΣοΫ͍ͯ͠Δ
    • ొ࿥ͨ͠Ωʔϫʔυຖʹɺݕ஌͢Δɺඇදࣔ
    ʹ͢Δ౳ͷڍಈ΋ొ࿥
    • ݕ஌͢Δϫʔυͷొ࿥͸खಈ
    

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15. Mercari

    API
    Q4M
    Monitoring
    Worker
    en-queue
    de-queue
    hide/report
    

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16. ঎඼؂ࢹ΁ͷػցֶश౤ೖ
    • ग़඼͞ΕΔͱGoogle Pub/SubΛհͯ͠ػցֶ
    शج൫΁ग़඼ΠϕϯτΛ௨஌
    • ໰୊͋Γͱ൑ఆ͞Εͨ঎඼͸ࣗಈͰඇදࣔʹ
    ͨ͠ΓCSπʔϧʹදࣔ͠CSͰ֬ೝ࡞ۀΛߦͬ
    ͨΓ͢Δ
    

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17. Cloud PubSub
    • ϑϧϚωʔδυͷϦΞϧλΠϜ ϝοηʔδϯά
    αʔϏε
    • ݸผͷΞϓϦέʔγϣϯؒͰϝοηʔδͷૹड
    ৴͕Ͱ͖Δ
    • ࠓճ͸ૹड৴͢ΔϝοηʔδΛProtobufͰγϦ
    ΞϥΠζ/σγϦΞϥΠζͯ͠࢖༻
    

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18. ঎඼؂ࢹ΁ͷػցֶश౤ೖ
    • ҩྍ඼΍ΞμϧτɺΩʔϫʔυཏྻͳͲ͍͘
    ͔ͭͷϞσϧ͕ಈ͍͍ͯΔ
    • ൑ఆ݁Ռͱͯ͠໰୊ͷ͋Δ঎඼ͩͬͨ৔߹ɺ
    ൑ఆͷ֬౓ʹΑͬͯݕ஌ͷΈߦ͍CS֬ೝ͢Δ
    ͔ඇදࣔ·Ͱͯ͠͠·͏͔ܾఆ͍ͯ͠Δ(༧ఆ)
    

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19. ঎඼؂ࢹ΁ͷػցֶश౤ೖ
    • ໰୊ͷແ͍঎඼ͷר͖ࠐΈ͕ൃੜͯ͠͠·͏
    ͨΊɺCSϦιʔεతʹͲΕ͘Β͍ରԠՄೳ͔
    ૬ஊ͠ͳ͕Βࣗಈඇදࣔػೳͷ։์཰Λܾఆ
    Ͱ͖ΔΑ͏ʹ͍ͯ͠Δ
    

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20. Mercari

    API
    Machine Learning

    Platform
    publish
    subscribe
    

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21. CsTool

    API
    Machine Learning

    Platform
    Mercari

    API
    Worker
    publish
    subscribe
    hide/report report
    

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22. Mercari

    API
    Machine Learning

    Platform
    

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23. CsTool

    API
    Machine Learning

    Platform
    Mercari

    API
    Worker
    

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24. CsTool

    API
    Mercari

    API
    Worker
    Test Publisher
    

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25. Deploy
    Monitoring
    CI
    

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26. Deploy
    Monitoring
    CI
    

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27. .protoϑΝΠϧ
    Client for PHP Client for Go Client for Python
    branchΛpushͰ֤Clientͷ։ൃ
    ༻ίʔυͱPRΛࣗಈੜ੒ɻ
    masterʹmerge͞ΕΔͱClient
    ଆ΋Ϛʔδ͞ΕΔ
    

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28. Deploy
    Monitoring
    CI
    

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30. • SpinnakerʹΑΔContinuous Delivery

    http://tech.mercari.com/entry/
    2017/08/21/092743
    • ࣍ੈ୅Continuous DeliveryϓϥοτϑΥʔϜͰ͋
    ΔSpinnakerΛମݧͯ͠ΈΑ͏ʂ

    http://tech.mercari.com/entry/2017/12/17/
    205719
    

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31. Deploy
    Monitoring
    CI
    

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32. View Slide

33. ·ͱΊͱࠓޙ
    • ৭ʑͳαʔϏε͕ܨ͕ͬͯ঎඼؂ࢹΛ࣮ݱͯ͠
    ͍·͢
    • ػցֶशతͳ෦෼͸ޙͷೋਓ͕ৄ͘͠࿩ͯ͘͠
    Ε·͢
    • αʔϏεΛ෼ׂͨ͜͠ͱʹΑΓσϓϩΠ΍ςε
    τʹखֻ͕͔ؒΔΑ͏ʹͳͬͨͷͰվળ͍ͨ͠
    

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34. ·ͱΊͱࠓޙ
    • ػցֶश͕׆͖Δ෦෼ʹ͸ࠓޙ΋ੵۃతʹऔ
    ΓೖΕ͍͖͍ͯͨ
    • CSͷΦϖϨʔγϣϯͷݟ௚͠΋ؚΊͯπʔϧ
    վળΛߦ͍ͬͯ͘༧ఆ
    • ਓؒຯ͕ඞཁͳରԠʹCS͕࣌ؒΛ౰ͯΒΕΔ
    Α͏ͳঢ়گΛ࡞Δ
    

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35. We Are Hiring!
    https://careers.mercari.com/job/
    

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36. Thank you!
    

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