Our Secret Tool to Becoming a 1-to-2 Device School

Transcript

1. © JAMF Software, LLC
   Our Secret Tool to Becoming a 1-to-2
   Device School
   10:15 - 11:00 a.m.
   UP NEXT
   

   View Slide

2. Title slide uses the “Reveal” slide transition
   

   View Slide

3. © JAMF Software, LLC
   Prakash Patel
   IT Director
   
   21st Century Cyber Charter School
   Tom Lance
   Tech Specialist
   
   21st Century Cyber Charter School
   In session recording, Picture-in-Picture
   of you presenting will be placed here.
   
   Please don’t put anything especially
   important in this area.
   Lauren Michener
   Instructional Technology Coach
   
   21st Century Cyber Charter School
   

   View Slide

4. © JAMF Software, LLC
   In session recording, Picture-in-Picture
   of you presenting will be placed here.
   
   Please don’t put anything especially
   important in this area.
   Our Story
   Cyber charter school serving
   students across the entire state of
   Pennsylvania in grades 6-12
   
   Majority of curriculum is
   developed in-house and delivered
   entirely online through Moodle
   
   A 1:2 device school - each
   student & teacher receives an
   iPad & MacBook
   

   View Slide

5. © JAMF Software, LLC
   In session recording, Picture-in-Picture
   of you presenting will be placed here.
   
   Please don’t put anything especially
   important in this area.
   Our Journey to 1:2
   Since 2001, students have
   received Apple devices to
   attend school
   
   eMac -> iBook Laptop ->
   MacBook -> MacBook Air
   
   In 2017, students received an
   iPad in addition to their
   MacBook Air
   

   View Slide

6. © JAMF Software, LLC
   In session recording, Picture-in-Picture
   of you presenting will be placed here.
   
   Please don’t put anything especially
   important in this area.
   Respond via:
   pollev.com/
   laurenmichen149
   OR
   text
   LAURENMICHEN149
   to 223-33 to join.
   

   View Slide

7. © JAMF Software, LLC
   Technical Support
   Agenda:
   
   1. Common technical issues within a 1:2 device school
   
   2. The process of seamless provisioning
   
   3. App vetting process
   
   4. Troubleshooting devices and the tools we use
   
   In session recording, Picture-in-Picture
   of you presenting will be placed here.
   
   Please don’t put anything especially
   important in this area.
   

   View Slide

8. © JAMF Software, LLC
   NBC, 20 Nov. 1999, https://www.nbc.com/saturday-night-live/video/nick-burns-your-companys-computer-guy/n11268.
   In session recording, Picture-in-Picture
   of you presenting will be placed here.
   
   Please don’t put anything especially
   important in this area.
   

   View Slide

9. © JAMF Software, LLC
   Technical Support
   Common technical issues within a 1:2 device school
   In session recording, Picture-in-Picture
   of you presenting will be placed here.
   
   Please don’t put anything especially
   important in this area.
   Wireless
   network
   issues
   Apps not
   downloading
   iPad
   passwords
   

   View Slide

10. © JAMF Software, LLC
    Technical Support
    SIS + Jamf Pro =
    The process of seamless
    provisioning and
    maintenance
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    

    View Slide

11. © JAMF Software, LLC
    Technical Support
    App ve?ng process
    Tech’s involvement results in efficient troubleshooEng
    Ensures safety
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    

    View Slide

12. © JAMF Software, LLC
    Technical Support
    TroubleshooEng devices and the tools we use
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    Jamf + Laptop
    Jamf + iPad
    Quicktime
    LogMeIn
    BlackBoard Collaborate
    LightSpeed
    

    View Slide

13. © JAMF Software, LLC
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    

    View Slide

14. © JAMF Software, LLC
    Professional Development for Faculty
    Agenda:
    School-wide investment
    Empowered teachers
    InnovaEve classrooms
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    

    View Slide

15. © JAMF Software, LLC
    School-wide Investment
    Apple Learning
    Specialist provided PD
    Processes and
    procedures ensure
    consistency & help with
    buy-in
    INTEGRATE TO
    INNOVATE
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    Quality Professional Development
    

    View Slide

16. © JAMF Software, LLC
    Quality Professional Development
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    Know the why!
    

    View Slide

17. © JAMF Software, LLC
    Quality Professional Development
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    Teachers request an app
    through an online form,
    providing information about
    what class the app will be
    used in and how it will be
    used.
    The app is purchased
    through Apple School
    Manager and deployed to
    the iPad devices of those in
    the approval team.
    Tech support checks
    the app’s
    compatibility with
    the iOS.
    The app’s security
    features are reviewed,
    with a specific focus on
    protections in place for
    faculty and student data.
    The Instructional
    Technology Coach meets
    with the teacher to discuss
    the educational value of
    the app.
    If the app is determined
    to be of educational
    value and secure, it is
    deployed!
    

    View Slide

18. © JAMF Software, LLC
    Apps requested Apps deployed
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    89
    23
    60
    14
    Quality Professional Development
    

    View Slide

19. © JAMF Software, LLC
    Empowered Teachers
    Ed Tech Home Base
    Website that stores asynchronous PD,
    inspiraEon and ideas, announcements, and
    includes a space for feedback
    How-to’s and resources available for students
    Slide presentaEons can be embedded directly
    into LMS to support student use of technology
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    Quality Professional Development
    

    View Slide

20. © JAMF Software, LLC
    InnovaEve Classrooms
    Enhanced learning experience because of access to devices and
    responsiveness through Jamf
    eBooks deployed
    for PD and for
    students’
    curriculum
    No longer restricted
    by the four walls of a
    classroom In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    Quality Professional Development
    

    View Slide

21. © JAMF Software, LLC
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    Respond via:
    PollEv.com/
    laurenmichen149
    OR
    text
    LAURENMICHEN149
    to 223-33 to join.
    

    View Slide

22. © JAMF Software, LLC
    1. Growth
    
    • Student / Staff
    
    • New position
    
    2. Infrastructure
    
    • Hardware / Equipment / Software
    
    • Tech Training
    
    • Shift in job description
    
    3.Additional Support
    
    • Improving vetting process
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    IT Department
    

    View Slide

23. © JAMF Software, LLC
    IT Department Growth
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    Student / Teacher Growth
    0
    200
    400
    600
    800
    1000
    1200
    1400
    1600
    1800
    2000
    ’16 - ‘17 ’17 - ‘ 18 18 - ‘19
    740
    618
    527
    1,828
    1,617
    1,429
    49
    19
    33
    Staff Total Student Re-Enroll
    

    View Slide

24. © JAMF Software, LLC
    IT Department Infrastructure
    1. Hardware / Equipment / Software
    
    a. Upgrade Server Room Equipment and AP
    
    i. Support increase bandwidth
    
    ii. Support additional users
    
    b. Jamf
    
    i. Critical for our environment, as our students are across the state
    
    ii. Zero-Touch deployment
    
    iii. Transfer application between users / iPads
    
    iv. Migrate application relative to student’s grade level
    
    v. Manage devices from anywhere
    
    • Brick devices
    
    • Pull reports (uptime, connective)
    
    • Implement Restrictions (Configuration Profile)
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    

    View Slide

25. © JAMF Software, LLC
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    NobelityProject. YouTube, YouTube, 28 Feb. 2013, https://www.youtube.com/watch?v=HE5GX3U3BYQ.
    IT Department Infrastructure
    

    View Slide

26. © JAMF Software, LLC
    c. Duet
    
    i. Extend screen (between iPad and laptop)
    
    ii. Take advantage of both platforms
    
    d. Ed Privacy (Educational Framework)
    
    i. Vet Apps
    
    ii. Terms of Use
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    IT Department Infrastructure
    

    View Slide

27. © JAMF Software, LLC
    2.Tech Training
    
    a. FERPA/HIPPA
    
    i. EdPrivacy (www.educationalframework.com)
    
    ii. Interpreting quality score associated with each app
    
    b. Jamf training
    
    i. Online (webinar, Jamf videos)
    
    ii. In-house (tech training tech)
    
    iii. Conferences In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    IT Department Infrastructure
    

    View Slide

28. © JAMF Software, LLC
    3. Shift in job description
    
    a. Curriculum and Instruction
    
    i. Involving tech team in the curriculum development process
    
    ii. Develop understanding of how technology supports instructions
    
    b. Tech staff member dedicated to vetting process
    
    c. Provide remote tech support (hardware and software)
    
    d.Tech team is an integral part of the school system,
    
    not just tech
    IT Department Infrastructure
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    

    View Slide

29. © JAMF Software, LLC
    IT Department Additional Support
    1. Provide Training
    
    a. Scripting
    
    b. On going training for teachers and tech
    
    c. Provide time to explore Jamf, deployed apps, etc.
    
    2. Improving our process
    
    a. Involving teachers, Instructional Coach, Tech, Admins
    
    b. Routine audit of functionality as OS updates are
    
    made
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    

    View Slide

30. © JAMF Software, LLC
    Prakash Patel
    IT Director
    
    ppatel@21cccs.org
    Tom Lance
    Tech Specialist
    
    tlance@21cccs.org
    In session recording, Picture-in-Picture
    of you presenting will be placed here.
    
    Please don’t put anything especially
    important in this area.
    Lauren Michener
    Instructional Technology Coach
    
    lmichener@21cccs.org
    

    View Slide

31. © JAMF Software, LLC
    Thank you for listening!
    Give us feedback by
    completing the 2-question
    session survey in the JNUC
    2019 app.
    UP NEXT
    Using Marketing Automation and a CRM to
    Complete an IT Rollout in Five Days
    11:30 a.m. - 12:15 p.m.
    

    View Slide