Sharing Control to Improve Process and Relationships
Relationships 11:30 am - 12:15 pm UP NEXT
Device Support St Vrain Valley Schools In session recording, Picture-in-Picture of you presenting will be placed here. Please don’t put anything especially Slack/JamfNation:
Relationships Presentation agenda: • The struggle is real • Right tool for the job • Examples to draw from
I gotten myself into?! Story time... Setting: 411 sq miles, 50+ sites, 32000 students, 10 techs Time: Early 2018 Plot: Previous MDM going EoL, iPad refresh and migration (~22500 new, ~4000 existing) Challenge: Retrain 200 site- based MDM admins with minimum disruption?
MDM Goals for new MDM API N/A Fully featured Workﬂows Manual, error prone Automated Compliance Trust but verify Trust and verify Training 4-8 hours Less than 1 hour (online)
— Our values Schools are partners in this work: - What do our schools value and need? How do we know? (And who knows that best?) Many hands make light work: - How can we share in the responsibilities for supporting students and do that well?
— Technical Improving workﬂows: - Automation: what can be oﬄoaded to save time and be more eﬃcient? JamfNation community: - What can we learn from others?
News and alerts Mass actions *updated Targeted commands Temporary actions
on self-described needs.
Use cases: Enrollment Handler Missing Handler Cross-system utilization
Prestage • Authentication required • Enrollment Site - "Staging" Advanced Search • Specify target devices (AppleTV, iPad, other criteria, etc) Task Server • Cron/scheduled tasks • *Webhook receiver
yet implemented Provide immediate actions on devices Supplemental to task server
iPad Inventory Tool
The practice of ﬁnding unique ways to solve speciﬁc issues Feedback, feedback, feedback Using the right tool allows for improved eﬃciency Jamf Nation Community support
feedback by completing the 2-question session survey in the JNUC 2019 app. UP NEXT If You Build it, They Will Come 1:30-2:15 pm