Superstar product ownership

What makes the difference between a good and great product owner

Transcript

1. Superstar product ownership
   Talk to DWP product owners, February 2016
   Kit Collingwood-Richardson, @kitterati
   

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2. Me
   I work for the Ministry of Justice.
   I’ve spent four years as a head of
   digital and a service manager, leading
   product teams to be excellent.
   

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3. I love product owners
   

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4. I love product owners
   There are many good product owners.
   There are few excellent ones.
   

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5. Marks of greatness
   

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6. Marks of greatness - develop and protect the vision
   HANDS
   OFF MY
   VISION
   

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7. Marks of greatness - match confidence with humility
   empathy
   humility
   courage
   

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8. Marks of greatness - know it’s about people, not software
   start
   with the
   humans
   

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9. Marks of greatness - ruthlessly self-improve. Be awesome.
   Learn.
   Always
   learn.
   

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10. Marks of greatness - know that content is king
    words
    ARE the
    service
    

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11. The original
    

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12. Good content, no design
    Use this service to apply to register to vote or to:
    update your name, address or other details on the electoral register
    change your voting preferences, eg to vote in person or by post
    change whether you’re on the open register
    It usually takes about 5 minutes.
    You may need the following, if you have them:
    your National Insurance number
    your passport if you’re a British citizen living abroad
    You need to be on the electoral register to vote in elections and referendums.
    Click below to start now.
    

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13. Good design, no content
    

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14. Marks of greatness - a service is forever, not just for now
    GO LIVE
    IS THE
    START
    

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15. Marks of greatness
    empathy
    humility
    courage
    Learn.
    Always
    learn.
    GO LIVE
    IS THE
    START
    start
    with the
    humans
    HANDS
    OFF MY
    VISION
    words
    ARE the
    service
    

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16. (I’ve made these
    into stickers if
    anyone wants one)
    

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17. keep in touch
    @kitterati
    

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