service • I am using O365 and my data is in the cloud, I do not need to backup my data. o All SaaS providers are susceptible to user mistakes, outages, and malicious attacks o MS talks about a shared responsibility model - customer is responsible for the data o MS have no recovery SLAs or the obligations to support customer’s business continuity requirements. And we’ve heard from analysts about cases reported by customers, whereby MS flatout refused to recover data. o In fact, other SaaS application vendors are moving further away from backup. For example, Salesforce,too has recently announced EOL of their previously available data recovery service. If you can’t protect your data you should not go live https://www.businesswire.com/news/home/20210511005132/en/An-Alarming-85-of-Organizations-Using- Microsoft-365-Have-Suffered-Email-Data-Breaches-Research-by-Egress-Reveals