Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Best Practices for Safeguarding Your Salesforce...

Kristina Rodopska
January 09, 2025
9

Best Practices for Safeguarding Your Salesforce Data

Salesforce is a reliable tool for establishing cooperation with customers, enhancing operations, and consequently – the business results. However, usual to the great extent of a capability: with the great capability there comes great responsibility – the responsibility to keep your data safe in Salesforce. As for your company, this data is one of the most valuable assets, and controlling such information is vital for gaining the people’s trust, satisfying legal obligations, and preventing losses from an unsuccessful besetting.

Why It Is Important to Secure Salesforce Data

Salesforce data frequently contains customers’ data, financial information, and other valuable data. A breach of data or loss through negligence is a serious problem that causes business interruptions or legal consequences or tarnishes the business’s reputation.

To avoid these risks, it’s essential to take proactive steps to protect your Salesforce data. For protecting against cyber threats or anti-computer errors from your employees, having strict security measures in place keeps your business protected, and on the right side of the law.

Best Practices for Protecting Salesforce Data

Follow these proven strategies to secure your Salesforce data effectively:

1. Implement Multi-Factor Authentication (MFA)

Two-factor authentication involves using a second factor to complete the th0rgatory executed to approve or verify the identity of an individual, for example, an SMS, an authentication application, or fingerprint recognition among others. Enabling MFA also decreases the level of danger of unauthorized access, if a password has been stolen.

2. Regularly Audit User Access

Not all employees or individuals require the opportunity to see all the data within the Salesforce organization. Describe various types of users; grant permission based on the job description; at least once a year, conduct monitoring whether users have permissions they should not. Yet, hard-containing security is another important step to maintaining security, where the previous employees or contractors should not have the same level of access as before.

3. Use Data Encryption

Unfortunately, there is no better way of protecting personal information if not through encryption. There is powerful Protection being implemented by Salesforce for the data both at the time of moving from one place to another and at the time of storing the data. Therefore, through the GPGPU, it also becomes feasible to encrypt the data so that the intercepted data serves no meaningful purpose to the unauthorized person.

4. Set Up Automated Backups

It cannot be attained unless some data is lost due to innocent mistakes of the people, failure of software, or hacking by malicious individuals among others. Once data is under an automated backup program, it will be possible to recover lost or corrupted data to a system easily. The backup solution available should be particular to Salesforce, or one needs to search for the backup solutions available with the third-party vendor.

5. Monitor Login Activity and Data Access

Let it keep a record of the logins to ensure something that usually includes cases of many failed attempts to log on or logins originating from insecure geographic locales is observed. Similarly, in the same way, use the event record of Salesforce to monitor who is viewing or making changes. These tools may help one to notice threats and initiate any countermeasures in ‘real-time’.

6. Educate Your Team on Security Practices

The strongest security put in place can be vulnerable if people operating them are careless. Set the appropriate frequency for training your team about how to use Salesforce data, how to detect potential phishing, and how to protect your log-in information.

7. Comply with Data Privacy Regulations

They are GDPR and CCPA, depending on the industry and the country in which you are located. Below are the tools that are provided to address the compliance needs of different companies through Salesforce mainly data anonymization and consent management tools.

Conclusion

On the one hand, safeguarding the Salesforce data remains the duty of the IT department; on the other hand, every worker and manager in the company is also obligated to protect it. Following rules such as the use of MFA, frequent auditing, encrypting, and backing up you can significantly reduce cases of data loss or leakage.

And that is why it is necessary to invest time and effort into making sure that the data located on Salesforce is protected as it is the corporate performance and the customer’s data reputation that depends on it, following regulatory standards, and valuable assets. That is why it is high time for you to implement these steps today to keep your Salesforce environment secure, healthy, and ready for expansion.

Kristina Rodopska

January 09, 2025
Tweet

More Decks by Kristina Rodopska

Transcript