Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Are we building Cloud Platforms using the right...
Search
Simone Casciaroli
November 20, 2022
0
370
Are we building Cloud Platforms using the right metrics?
Simone Casciaroli
November 20, 2022
Tweet
Share
More Decks by Simone Casciaroli
See All by Simone Casciaroli
Introducing Thinking in Bets principles in product development
simonecasciaroli
0
120
Featured
See All Featured
Into the Great Unknown - MozCon
thekraken
39
1.8k
Reflections from 52 weeks, 52 projects
jeffersonlam
349
20k
Large-scale JavaScript Application Architecture
addyosmani
512
110k
Become a Pro
speakerdeck
PRO
28
5.4k
Art, The Web, and Tiny UX
lynnandtonic
299
21k
RailsConf 2023
tenderlove
30
1.1k
Building a Modern Day E-commerce SEO Strategy
aleyda
41
7.3k
Templates, Plugins, & Blocks: Oh My! Creating the theme that thinks of everything
marktimemedia
31
2.4k
I Don’t Have Time: Getting Over the Fear to Launch Your Podcast
jcasabona
32
2.3k
Facilitating Awesome Meetings
lara
54
6.4k
KATA
mclloyd
29
14k
The Power of CSS Pseudo Elements
geoffreycrofte
77
5.8k
Transcript
Are we building Cloud Platforms using the right metrics?
Simone Casciaroli Head of Engineering
• Platform as a Product • Metrics & Outcomes •
HEAT framework
Platform
A foundation of self-service APIs, tools, services, knowledge and support
which are arranged as a compelling internal product. Autonomous delivery teams can make use of the platform to deliver product features at a higher pace, with reduced coordination. - E. Bottcher
A foundation of self-service APIs, tools, services, knowledge and support
which are arranged as a compelling internal product… - E. Bottcher
A foundation of self-service APIs, tools, services, knowledge and support
which are arranged as a compelling internal product.
A foundation of self-service APIs, tools, services, knowledge and support
which are arranged as a compelling internal product.
... Autonomous delivery teams can make use of the platform
to deliver product features at a higher pace, with reduced coordination. - E. Bottcher
Autonomous delivery teams can make use of the platform to
deliver product features at a higher pace, with reduced coordination.
Autonomous delivery teams can make use of the platform to
deliver product features at a higher pace, with reduced coordination.
• Platform IS a Product • Teams are our customers
• They want to deliver at a higher pace
Metrics & Outcome Driven
Output VS Outcome
We have always done outcome based development in Clouds…
SLO
DORA
• Outcome based to achieve better results • Platform IS
a Product • Teams are our customers • They want to deliver at a higher pace
We want to use Product Metrics…
HEA
HEART - Engagement - Retention + Efficiency = HEAT
Happiness Efficiency Adoption Task Success
Adoption
Mandating a Platform is a BAD idea
None
Efficiency
Scaling VS From Scratch
None
Happiness
Is the user happy with Your Service?
None
Task Success
How quickly does your tool help them?
None
Counterbalance your metrics
None
Happiness Efficiency Adoption Task Success
Simone Casciaroli Head of Engineering Find out more at: simonecasciaroli.com/tag/platform/
Build a Multiplier not a Diminisher
Thank you