Akamai and CTI Protect and Perform Breakfast Briefing

Transcript

2. CTI Global Solutions & Akamai Security Event – May 17th Westin Hotel Dublin Mark Donnellan – Sales Director Luca Collacciani - Senior Director, Web – EMEA Tim Criddle - Security Sales – UK&I
3. Agenda 09:00 – 09.20 Introduction 09:20 – 09:55 Luca Collacciani 09:55 – 10:30 Tim Criddle 10:30 – 11:00 Breakfast and Networking
5. Cloud Services Network Network Security Business Continuity Cloud Security
7. CTI Global and Akamai in Partnership
8. Technology Partners
9. ©2017 AKAMAI | FASTER FORWARDTM The World’s most Distributed Cloud Delivery Platform @Akamai Luca Collacciani Senior Director, Web Performance EMEA
10. ©2017 AKAMAI | FASTER FORWARDTM • Akamai Overview • The Business of Web Performance • Make your data actionable • Improve customer experience • Intelligent automation for mobile and web users • Rich and engaging experiences should be fast.
11. We are the global leader in Content Delivery Network (CDN) services for delivering, optimizing and securing online content and business applications. 2017 Revenue $2.5B Market Cap $12B Employees 7,000 Fast, Reliable and Secure.
12. ©2017 AKAMAI | FASTER FORWARDTM WEB PERFORMANCE Deliver fast responsive web, mobile sites and apps CLOUD SECURITY Protect against DDoS, web application & other Internet threats MEDIA DELIVERY Deliver the highest quality streaming video at broadcast scale LUNA + {OPEN} and SERVICES & SUPPORT AKAMAI INTELLIGENT PLATFORM™ AKAMAI SOLUTIONS ENTERPRISE SECURITY Protect against internal threats
13. Media: Delivering broadcast- quality, at scale, over IP Performance: Accelerating your online business Security: Defending against attacks Enterprise: Scaling and securing your enterprise network
14. Click to edit Master title style Click to edit Master text styles Our Business Today Total = $2.5B Revenue Performance/Other $1.3B Media $700M Security $500M
15. ©2018 AKAMAI | FASTER FORWARDTM 2018 | 64 Tbps 2016 | 41.0 Tbps 2015 | 33.6 Tbps 250,000+ servers 3,800+ locations 1,300+ cities 134 countries 7 continents
16. ©2014 AKAMAI | FASTER FORWARDTM The internet is reshaping our lives at an incredible pace
17. ©2017 AKAMAI | FASTER FORWARDTM IMAGES DATA PERFORMANCE MOBILE
18. ©2017 AKAMAI | FASTER FORWARDTM What Is Web Performance?
19. ©2017 AKAMAI | FASTER FORWARDTM How efficiently Your customers Can achieve Their goals
20. ©2017 AKAMAI | FASTER FORWARDTM Web Performance is a Business Problem
21. ©2017 AKAMAI | FASTER FORWARDTM PERFORMANCE IS INCREASINGLY Challenging. Page Weight Images Interactivity 3rd Party Content API Calls Javascript Mobile Devices Cellular Congestion 53% are abandoned if it takes longer than 3 seconds to load of mobile site visits
22. ©2017 AKAMAI | FASTER FORWARDTM 49% of users expect a mobile app to respond in 2 seconds or less 80% will use a problematic app three times or less TechBeacon Mobile App Users are Extremely Sensitive to Performance 40% uninstall apps based on a prior unsatisfactory experience Marketing Profs HP
23. ©2017 AKAMAI | FASTER FORWARDTM After Before 10% increase in revenue Real Customer Example
24. Improve customer experiences. • Monitor your site/app • Optimize content • Validate changes and business impact MONITOR VALIDATE OPTIMIZE
25. • Establish a performance culture • Define a performance target and associated ROI • Identify the most critical app sections to the user experience MONITOR MONITOR VALIDATE OPTIMIZE Performance = Respect
26. How fast are you ? How fast do you need to be ? Identify what’s slowing you down How do you get there ? Calculate the business impact Diagnose and prioritize
27. ©2018 Akamai Technologies Gain insight fast Timeline is your ‘Facebook feed’ for what’s important at- a-glance
28. ©2017 AKAMAI | FASTER FORWARDTM
29. ©2017 AKAMAI | FASTER FORWARDTM
30. • Understand User Behavior • Intelligently and automatically optimize for every user on any device under any network condition OPTIMIZE OPTIMIZE MONITOR VALIDATE OPTIMIZE Intelligent automation to maximize user experiences.
31. ©2017 AKAMAI | FASTER FORWARDTM CHALLENGE: LOTS OF IMAGES TO CREATE, STORE, AND MANAGE 108 variants per image! 3 sizes x 4 formats x 3 resolutions x 3 layouts SALE
32. ©2017 AKAMAI | FASTER FORWARDTM CHALLENGE: SIMPLE ON THE OUTSIDE – COMPLEX UNDER THE HOOD COMPLEX CODING TO DETERMINE WHEN TO DELIVER THE RIGHT IMAGE, SIZE, VERSION, FORMAT, RESOLUTION TO EACH AND EVERY END USER … ACROSS ALL DEVICES
33. Link SALE Transform Optimize Deliver Automatically Optimize images for maximum visual quality and performance Reduce Cost & Effort to create and transform images for every device Rich and engaging experiences should be fast.
34. Continuous Improvement Strategy • Test changes at scale with realistic user based scenarios • See real-time performance and business KPIs • Manage the site with full visibility VALIDATE MONITOR VALIDATE OPTIMIZE
35. ©2017 AKAMAI | FASTER FORWARDTM Continuous load testing from dev to production CloudTest Embedded monitoring and playback to visualize user experience Test performance across the lifecycle Understand peak load performance with globally distributed locations and scale on demand M O N I T O R
36. What will happen In real life? Can your app/site Scale with demand? Validate Optimizations Monitor Return
37. Click to edit Master title style Click to edit Master text styles Bots are taking over
38. Click to edit Master title style Click to edit Master text styles Grow revenue opportunities with fast, personalized web experiences and manage complexity from peak demand, mobile devices and data collection. Thank you.
39. ©2017 AKAMAI | FASTER FORWARDTM Web and Mobile Performance Intelligent automation to maximize user experiences. Increase Agility Seamlessly Open APIs and fast policy controls enable seamless scripting and automation to integrate Akamai into agile DevOps processes Control Content Easily Script Management, Resource Optimization, and Cache Control empower web and digital teams to create engaging, differentiated applications Maximize Performance Automatically Adaptive acceleration delivers superior experiences across websites, apps, and APIs automatically through powerful machine learning
40. ©2017 AKAMAI | FASTER FORWARDTM Discover § Sort and filter by URL § Discover all external scripts visible to real users (even from tag managers) Learn § Popularity: How often is this 3rd party used? § Size: How big is this script? § Time: How long does it take to download? Mitigate § Defer: Wait until the page is parsed before executing § Block: Stop this script from running! § SPOF Protection
41. Threats and Trends in Web Security @Akamai Tim Criddle Senior Security Specialist – UK&I
42. Recent Security Events & Trends • Record breaking 1.3Tbps DDoS attack event – Feb 2018 • Continued use of IOT Device Based Botnets • The Bot Issue - Credential Abuse/Account Stuffing
43. DDoS Q4 2017 Compared to Q4 2016 • 14%é Total DDoS attacks • 14%é Infrastructure layer (3 & 4) attacks • 4%é Reflection-based attacks • 22%é Application layer attacks
44. Web Application Attacks Q4 2017 Compared to Q4 2016 • 10%é Total web application attacks • 31%é Attacks sourcing from the U.S. (top source country) • 10%é SQLi attacks (top Category in the OWASP Top 10)
45. Credential stuffing Protecting customer and employee accounts and minimizing web fraud ü ü Driving online requirements BUSINESS INITIATIVES Availability Ensuring revenue-generating websites are always available and accessible 24 Cloud Moving business and consumer-facing applications to public or hybrid clouds Agile development Enable development teams to rapidly create, update, and deploy applications Mobile Majority of online transactions today are conducted through mobile devices Brand protection Prevent security incidents that impact brand equity and customer trust ü
46. THE IMPACT OF A DENIAL OF SERVICE
47. Security that evolves faster than your attackers CLOUD SECURITY Protect websites and infrastructure without sacrificing performance for security.
48. Single data center API Business initiatives increase ATTACK SURFACE API Distributed footprint Cloud provider Hosted applications Applications Multiple data centers Remote access API API
49. Bot Requests by Vertical, November 2017 Bot Requests by Vertical, November 2017
50. Bot Requests by Vertical, November 2017 Credential Abuse Attacks by Vertical, November 2017
51. Thank you…!! @Akamai Tim Criddle Senior Security Specialist – UK & I
52. Q&A