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4 Things I've Learned About Customer Support
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Chase Livingston
December 05, 2014
Technology
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4 Things I've Learned About Customer Support
Chase Livingston
December 05, 2014
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Transcript
4 Things I’ve Learned About Customer Support Chase Livingston
None
Be Human
People are dumb
Keep Everyone Involved
Don’t Take it Personally
Resources • http://supportops.co • https://community.uservoice.com/ • http://supportdriven.com/ • http://www.helpscout.net/blog/