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4 Things I've Learned About Customer Support

Avatar for Chase Livingston Chase Livingston
December 05, 2014
Technology
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4 Things I've Learned About Customer Support

Avatar for Chase Livingston

Chase Livingston

December 05, 2014
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Transcript

  1. 4 Things I’ve Learned About Customer Support Chase Livingston

  2. None

  3. Be Human

  4. People are dumb

  5. Keep Everyone Involved

  6. Don’t Take it Personally

  7. Resources • http://supportops.co • https://community.uservoice.com/ • http://supportdriven.com/ • http://www.helpscout.net/blog/