Nonviolent Communication

Transcript

1. Nonviolent communication Caroline Schmitz 2017
3. Some datas... ...to reflect ideas of compassion 30 languages 1 milion CNVC 1984 Brasil 2003 60 countries
4. What is this all about? Nonviolent Communication is based on the idea that all human beings have the capacity for compassion and only resort to violence or behavior that harms others when they do not recognize more effective strategies for meeting needs.
5. Assumptions 1. All human beings share the same needs 2. Our world offers sufficient resources for meeting everyone's basic needs 3. All actions are attempts to meet needs 4. Feelings point to needs being met or unmet 5. All human beings have the capacity for compassion 6. Human beings enjoy giving 7. Human beings meet needs through interdependent relationships 8. Human beings change 9. Choice is internal 10. The most direct path to peace is through self-connection
6. Why should I learn about it? “Nonviolent Communication shows us a way of being very honest, without any criticism, insults, or put-downs, and without any intellectual diagnosis implying wrongness.” — Marshall B. Rosenberg, PhD
7. Four components 1. Observation 2. Feelings 3. Needs 4. Request
8. Observation " Se você não fizer suas refeições balanceadas, sua saúde ficará prejudicada" "Se você não fizer refeições balanceadas, temo que sua saúde fique prejudicada"
9. Identify and express your feelings " Sinto que sou mau violinista" "Estou desapontado comigo mesmo como violinista"
10. Be responsible for your needs " Você me irrita quando deixa documentos da empresa no chão da sala" "Fico irritado quando você deixa documentos da empresa no chão da sala, porque quero que nossos documentos sejam guardados com segurança"
11. Ask what you need - request " Gostaria que você fosse honesto comigo sobre a reunião de ontem" "Quero que você me diga como se sente a respeito do que eu fiz e o que gostaria que eu tivesse feito de modo diferente."
12. Communication that blocks compassion 1. Moralistic judgments implying wrongness 2. Demands that implicitly or explicitly threaten listeners with blame or punishment if they fail to comply. 3. Denial of responsibility 4. Making comparisons between people. 5. A premise of deserving, that certain actions merit reward while others merit punishment
13. Anger - Gabriela Schmitz
14. Some related videos Brene Brown - the power of vulnerability https://www.ted.com/talks/brene_brown_on_vulnerability?language=pt-br The School of Life - nagging https://www.youtube.com/watch?v=3hrPJrG2aHM Marshall Rosenberg - Nonviolent Communication https://www.youtube.com/watch?v=AbQTnHirOnw (3:12) Gabriela Schmitz - Raiva https://www.youtube.com/watch?v=NzZ2AThiQbc&feature=youtu.be
15. Thank you!