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360 Degree Product Analysis
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Divya Raghavan
December 20, 2017
Technology
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360 Degree Product Analysis
Divya Raghavan
December 20, 2017
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Transcript
360 Degree Product Analysis (Template) © Divya Raghavan
This is a proposed template to capture 360 feedback on
your product/Product area © Divya Raghavan
External Perspective © Divya Raghavan
Perception matters • What are the macro level trends in
your space as per analyst reports • What are experts in your space saying ? • What is the press saying about your product © Divya Raghavan
SWOT analysis based on analyst reports Strengths Weakness Opportunities Threats
© Divya Raghavan
recommendations What product recommendations can you derive based on the
above SWOT analysis © Divya Raghavan
INTERNAL PERSPECTIVES © Divya Raghavan
WHY we win? Who are our key customers ? •
Why did we win them ? • A sales perspective on each of these wins © Divya Raghavan
CUSTOMER PERSPECTIVE Pick 5 customers © Divya Raghavan
CUSTOMER #1 Who are they ? HOW WOULD YOU CLASSIFY
THEM ? WHY DO THEY LOVE YOUR PRODUCT ? WHAT FEEDBACK DO THEY HAVE FOR YOUR PRODUCT ? © Divya Raghavan
Win loss analysis over last couple of quarters EXAMPLE ©
Divya Raghavan
LOSS Analysis : COMPETITIVE REASONS Why did we lose against
some of our key competitors ? © Divya Raghavan
LOSS ANALYSIS : PRODUCT REASONS • What are some major
gaps in the product ? • Are there gaps when it comes to integrations ? Can they be satisfied through players in the ecosystem ? © Divya Raghavan
LOSS ANALYSIS : POSITIONING REASONS • Are there gaps in
terms of positioning your product or features ? • Is your sales team able to convey the value proposition accurately ? • Gaps in product documentation © Divya Raghavan
KEY TAKEAWAYS FROM WIN/LOSS ANALYSIS • TAKE AWAY #1 •
TAKE AWAY #2 • .... © Divya Raghavan
WHAT DO WE DO NOW? © Divya Raghavan
Table stakes Where are we now? What's the desired situation
? © Divya Raghavan