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Tips for Effective Communication with Clients a...
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DOT Indonesia
January 26, 2018
Programming
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Tips for Effective Communication with Clients and Team ( @ DOT TECHTALK,20 October 2017 )
DOT Indonesia
January 26, 2018
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Transcript
Risitina Nur M At DOT TECHTALK, 20 October 2017
Problem : How to communicate with clients well and impact
on the smooth progress of the project ?
Prepare : 1. Know your client type 2. Create a
list of questions, make your communication time
DO : 1. Be Patient with Your Explanations 2. Use
Examples When Possible 3. Avoid Assumptions 4. Give Advice When Needed 5. Focus on the main questions 6. Give low expectation 7. Sometimes negoitation is necesary 8. Be Professional !!
impact when you have bad communication : 1. Miss communication
2. Unstable work time 3. Conflict --> management Conflict