Tips for Effective Communication with Clients and Team ( @ DOT TECHTALK,20 October 2017 )

Transcript

1. Risitina Nur M At DOT TECHTALK, 20 October 2017
2. Problem : How to communicate with clients well and impact on the smooth progress of the project ?
3. Prepare : 1. Know your client type 2. Create a list of questions, make your communication time
4. DO : 1. Be Patient with Your Explanations 2. Use Examples When Possible 3. Avoid Assumptions 4. Give Advice When Needed 5. Focus on the main questions 6. Give low expectation 7. Sometimes negoitation is necesary 8. Be Professional !!
5. impact when you have bad communication : 1. Miss communication 2. Unstable work time 3. Conflict --> management Conflict