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CCIO Summer School Haiku introductory presentat...

eHealth Insider
August 05, 2013
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CCIO Summer School Haiku introductory presentations

eHealth Insider

August 05, 2013
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  1. CCIO Leaders Network CCIO Summer School 4-5 July Dr Paul

    Altmann Chief Clinical Information Officer Oxford University Hospitals NHS Foundation Trust
  2. 4 Dr Paul Altmann • Chief Clinical Information Officer, Oxford

    University Hospitals NHS Trust • Consultant Nephrologist (1 clinic/week; 4 weeks on-call per year) • Challenges: – Rather prolonged gestation of our digital vision – Resistance to change – Resistance to the “bigger picture” – Training clinicians when they “don‟t have time for this” – Contracts – The 24 hour day
  3. CCIO Leaders Network CCIO Summer School 4-5 July Sarah Amani

    Team Manager Surrey & Borders Partnership NHS Foundation Trust
  4. Pressure Points • Disconnected innovations and data • Misalignment of

    clinical workforce, IT & corporate functions • Engaging clinical workforce in advancing using of technology for better healthcare
  5. Mr Bill Aylward Senior Vitreoretinal Surgeon Moorfields Eye Hospital NHS

    Foundation Trust CCIO Leaders Network CCIO Summer School 4-5 July
  6. 10 About me • Consultant Ophthalmologist for 20 years •

    Medical Director for 8 years • Chair Royal College Informatics committee 6 years • Passion for well designed and helpful IT
  7. About Moorfields • 208 years old • 2nd largest eye

    hospital in the world • 390k outpatients annually • 80k A&E • 32k operations • 13 sites • 9 sub-specialties • Mission is patient care, research, teaching
  8. Pressure Points • Delivering mission using paper notes • Resistance

    to change • Cultural barriers to open source • Funding Areas of Interest • Software Design • Specific Software • Data Collection and Analysis • Change Management
  9. Dr Jack Barker Chief Clinical Information Officer King’s College Hospital

    NHS Foundation Trust CCIO Leaders Network CCIO Summer School 4-5 July
  10. 14 Jack Barker • Chest and General Physician Kings College

    Hospital • Previously clinical lead for Respiratory Medicine • Previously clinical lead for Lung Cancer and currently Tuberculosis • Clinical lead for EPR at King‟s since 1999 • Clinical Director for IT at KCH (CCIO) since 2009
  11. Main Tasks • Getting to paperless within the hospital •

    Linking the Partners in an Academic Health Science Centre • Providing Seamless IT linkage with Primary Care, Community Care and Social Care
  12. Main Areas of Interest • Personal Development • Software Design

    • Specific Software • Communication and collaboration software • Hardware Purchasing and Deployment • Data Collection and Analysis • Data for Regulatory bodies • Interoperability between systems - within organisation/ out with organisation • Patient Engagement
  13. 18 Who? Dr Marcus Baw MBChB FRCA MRCGP Locum GP

    – BawMedical Ltd Prison GP Emergency Physician RGCP Health Informatics Group openGPSoC NHS Hack Day
  14. Pressure Points I Face • Unrefined user interfaces in clinical

    systems, slowing down workflow and distracting from high quality care. • Ever-increasing functionality gap between software, systems and devices I use outside of work and those within work. • Clinical information isn't always available at the Point of Care in the right form, yet nationally data can be extracted w/o direct patient consent. • Inadequate hardware capability and infrastructure (such as clinician accessible WiFi)
  15. 22 Gary Birks Dell Healthcare and Life Sciences Business Development

    Director • >15 years of healthcare IT experience – Client Executive, Acute Delivery Manager, Programme Manager – Head of IM&T at NHS Enfield Primary Care Trust – Consultant to the Department of Health • EDS, BASF, 3M
  16. The Challenges • Innovative service design and delivery v innovative

    technology • The return on investment - It‟s all about the money • The reality of benefits realisation – What is the benefits baseline?
  17. Mr Giulio Bognolo Chief Medical Officer - UK Cerner CCIO

    Leaders Network CCIO Summer School 4-5 July
  18. 25 Giulio Bognolo • Chief Medical Officer @ Cerner –

    My past: • Consultant Cardiothoracic Surgeon • Management consultancy • Clinical Director for Service transformation @ NHS • Editor @ BMJ • Consultant at European Medicines Agency
  19. Challenge • Use technology to transform healthcare – Identify the

    most effective strategy to engage and excite patients and the clinical community on the use of technology to transform healthcare, improve patient satisfaction, outcomes, effectiveness and ultimately prevent progression of medical conditions
  20. Gerry Bolger Clinical Nurse Lead for ICT & Clinical Systems

    Imperial College Healthcare NHS Trust CCIO Leaders Network CCIO Summer School 4-5 July
  21. 28 Introductions Gerry Bolger • Trust Clinical Lead for Nursing

    / Clinical system • Joint appointment between ICT & Nursing directorates • Specifically Co-chair Clinical Documentation workstream Imperial College Healthcare NHS Trust • UK first Academic Health Science Centre • Trauma Centre • 4 mains sites + 10 satellites • c10,000 employees • Maturing EPR programme – HIMSS L7 ITUs (half) – Order Comms in place – Moving to EPR • PAS, MedsMgt, ClinDocs, • Vision for HIE & device integration
  22. Challenges & interests Pressure Points 1. Maintaining momentum in a

    large organisation with a large EPR deployment 2. Enabling nursing to be an equally recognised leadership role internally & externally (profession) Interests 1. Professional development 2. Communication & collaboration software 3. Social media
  23. Dr Rhidian Bramley Chief Clinical Information Officer The Christie NHS

    Foundation Trust CCIO Leaders Network CCIO Summer School 4-5 July
  24. Dr Rhidian Bramley • Dr Bramley is the clinical director

    of radiology and chief clinical information officer (CCIO) at The Christie, as well as a clinical health informatics lead with NHS Northwest and a national lead with NHS Connecting for Health. Thanks to his visionary approach, Dr Bramley has been fundamental in many projects, which have enhanced the safety, quality, speed and efficiency of information flow across care pathways - all of which are vital to improving patient care. His achievements include leading on the successful national deployment of radiology information systems, digital imaging and voice recognition. He was highly commended in the HSJ clinical leader award for his innovation in developing clinical portals that provide secure web access to clinical records and enhancing clinical safety through electronic result acknowledgment and recording clinical outcomes.
  25. Main Areas of Interest • Personal development • Software design

    • Software procurement and deployment • Specific software • Communication and collaboration software • Data collection and analysis • Change management • Information governance and security • Interoperability between systems
  26. CCIO Leaders Network CCIO Summer School 4-5 July Dr Colin

    Brown Chief Clinical Information Officer University Hospitals of Morecomb Bay NHs Foundation Trust
  27. 34 Dr Colin Brown – CCIO University Hospitals of Morecambe

    Bay • April 1996: Consultant Physician / Gastroenterologist • Developing Trust endoscopy services and systems • 2003-2007: Cumbria and Lancashire SHA Endoscopy Lead • Influencing Trusts towards patient centred, high quality, safe services • Learning / experiencing how to “align agendas” • Planning/set up 2 BCSP centres • 2008 – now: Clinical Director of Cumbria and MB BCSC • Delivering a “world class” patient-centred, clinical service • 2011 – 2013: Trust Clinical Lorenzo lead • Transforming an organisation from informatics-led, through clinical engagement phase, into a clinical and business-led informatics agenda for patient-centred services • 2012 – 2013: Interim Clinical Director for Elective Medicine • Re-setting specialties along a clinician-led, business planned agenda • 2013: CCIO (Associate Medical Director) • Chair of Lorenzo National User Group
  28. Pressure Points • UHMB Trust : • FT authorisation 2010

    (poor maternity/acute services) • Financial difficulty • Failed Trust Board (2011) • Lorenzo early adopter • Highly innovative Informatics team (Single Patient Record) • Being transformed with local CCG’s (Bettercaretogether) • Cumbria and Lancashire Footprint : • Disconnected health economy records (defined by patient flows) • Less mature local trusts (Blackpool, Preston, East Lancs) • Forward thinking GP’s • Need to connect e-health economy • National / Regional : • Where are the delivery vehicles for the EPR single record strategy ? • Has the NHS lost its faith ?
  29. Professor Iain Carpenter Associate Director, Health Informatics Unit Royal College

    of Physicians CCIO Leaders Network CCIO Summer School 4-5 July
  30. Who I am 37 Prof Iain Carpenter FRCP Associate Director,

    lead on record standards Health Informatics Unit, Royal College of Physicians. www.rcplondon.ac.uk/projects/healthcare-record-standards Executive Chair, Professional Record Standards Body for health and social care www.theprsb.org.uk
  31. 38 Pressure points • Dissemination and implementation of the national

    structure and content standards for clinical records • Developing and establishing the business model for the PRSB
  32. 39 Areas of interest • #Specific Software • #Communication and

    collaboration software • #Data Collection and Analysis • #Change Management • #Data for Regulatory bodies • #Interoperability between systems - within organisation/ out with organisation • #Patient Engagement
  33. 41 Anne Cooper National Clinical Lead for Nursing Health and

    Social Care Information Centre Pressures I face: • Increasing professional engagement and leadership • Ensuring needs of nurses, midwives and HVs included in system design • Avoiding medical dominance in system delivery (we are greatest part of NHS and care workforce)
  34. David Davis National Clinical Lead for AHPs Health and Social

    Care Information Centre CCIO Leaders Network CCIO Summer School 4-5 July
  35. 44 David Davis NHS Pathways Clinical Lead (call triage), South

    East Coast Ambulance Service NHS Foundation Trust National Clinical Lead for AHPs, HSCIC Director of Communications, College of Paramedics
  36. Pressure Points • Personal development – of clinicians at scale

    – 12 professions! • Change management – making sense out of change • Patient engagement (and clinician!) – bringing patients closer to clinicians with data • Collaboration with industry – can we utilise industry to help make the changes?
  37. 47 Jenny Dean • Medical Director from Harris Healthcare Solutions:

    an IT and communications organisation that predominantly provides clinical portals – both provider and patient portals • Pressure Points: – The complexity of health IT within an already complex health system: it‟s a rapidly evolving landscape – Although improving significantly, health IT projects are still more management/IT led with clinical buy in, rather than clinically-led
  38. Dr Michael Fisher Chief Clinical Information Officer Royal Liverpool and

    Broadgreen University Hospitals Trust CCIO Leaders Network CCIO Summer School 4-5 July
  39. 50 • Mike Fisher – CCIO Royal Liverpool and Broadgreen

    University Hospitals Trust – New Hospital Opens 2017 – no medical records department! – Our EPMA is rubbish – Our desktop support is very poor and totally lets down what is otherwise an extremely good and progressive IM&T dept.
  40. Main Areas of Interest • Software Design • Specific Software

    • Data Collection and Analysis • Change Management
  41. Dr Susan Hamer Organisational and Workforce Development Director National Institute

    for Health Research Clinical Research Network CCIO Leaders Network CCIO Summer School 4-5 July
  42. 53 Dr Susan Hamer Organisational and Workforce Director NIHR CRN

    Nurse: Academic: Policy developer: Change agent: Teacher: Boundary Spanner Innovator: Leader: Thinker: Writer Wife: Mother: Daughter: Feminist
  43. Pressure points and interests • Data quality…..enabling normal practice activity……not

    enough local leaders……unrealistic expectations….poor financial planning……. • Personal Development • Data Collection and Analysis • Change Management • Patient Engagement
  44. Mandy Hollis Acting General Manager Service Improvement & Business Support

    to Chief Nurse Oxford University Hospitals NHS Foundation Trust CCIO Leaders Network CCIO Summer School 4-5 July
  45. 56 Mandy Hollis Oxford University Hospitals NHS Trust Role •

    Acting General Manager, Service Improvement • Business Support to the Chief Nurse Main Pressure Point - Career Progression Still challenges for nurses wishing to progress interest in informatics: • Remain in clinical specialty & develop expertise in specific system • Move to informatics/corporate role (where informatics plays key part), but challenge to retain clinical identity and support for clinical practice.
  46. Mandy Hollis Oxford University Hospitals NHS Trust Main areas of

    interest: # Personal Development # Software Design # Data Collection and Analysis # Change Management
  47. 59 Dr Akash Karki • Sessional GP Suffolk • LMC

    representative for 111 Clinical Governance Group • Previous Clinical Leadership Fellow
  48. Issues • Personal – Professional isolation and identity (is there

    anyone out there?) – Administrative burdens (forms, forms, forms) – Revalidation • Locally – Better communication channels and networks to • create meaningful dialogue amongst clinicians, practices and CCGs whilst at the coal face to better inform decision making . • disseminate important clinical pathway guideline information in a way that has more impact • 111 Post Event Messages
  49. Interests • Personal Development • Change management • Interoperability between

    systems - within organisation/ out with organisation • Social Media • Patient Engagement • Information Governance and Security
  50. Background • Chemical pathologist in Oxford • Professor of Health

    Informatics, City University London • Past: Chairman, Academy of Medical Royal Colleges Information Group Senior Clinical Consultant to the Design Authority, NPfIT Founder member HL7-UK, UK CHIP Chair, Clinical Terms Project
  51. Interests in Health Informatics • Previous: Communication between systems (Data

    standards) Decision support systems • Now: #Personal Development #Communication and collaboration software #Change Management #Information Governance and Security #Interoperability between systems #Patient Engagement
  52. Dr Phil Koczan Chief Clinical Information Officer UCL Partners CCIO

    Leaders Network CCIO Summer School 4-5 July
  53. 66 Dr Phil Koczan • CCIO UCLPartners • UCLP is

    an Academic Health Science System working across the spectrum of healthcare and research
  54. Dr Phil Koczan • Pressure points – Partnership working across

    the network – Consent and IG – Interoperable systems and standards • Areas of Interest – Personal development – Data collection and analysis – Information Governance and Security – Interoperability between systems
  55. Dr John Lockley Clinical Lead for Informatics Bedfordshire CCG CCIO

    Leaders Network CCIO Summer School 4-5 July
  56. 69 Dr John Lockley • GP since 1976 • Teach

    for Cambridge University • Clinical Informatician, involved in IT since early ‟80s • Clinical Lead for Informatics, Bedfordshire CCG • Chair iSUG, Member SNUG Committee, member NCRP for C&B • Professional writer and broadcaster – currently columnist for eHI • Member, Advisory Panel for eHI‟s CCIO network
  57. Interests • Integration of the IT, the people, the paper,

    the patients and the processes in a truly holistic fashion
  58. Pressure points • CCGs are new, and all are feeling

    their way, with limited funds for development • Poorly joined up primary and secondary care systems • Nationally, primary care is almost overwhelmed and needs supporting (but clinicians have little time to learn new skills)
  59. The GPs‟ predicament Here is Edward Bear, coming downstairs now,

    bump, bump, bump, on the back of his head, behind Christopher Robin. It is, as far as he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if only he could stop bumping for a moment and think of it.
  60. Dr Eric Loveday Chief Clinical Information Officer North Bristol NHS

    Trust CCIO Leaders Network CCIO Summer School 4-5 July
  61. Main areas of interest • Software Design • Software Procurement

    and Deployment • Specific Software • Communication and collaboration software • Hardware Purchasing and Deployment • Change Management
  62. 77 Pressure points • National directives/changing landscape • Politics (inc.

    organisational self interest) • Change Management
  63. Main areas of interest • #Personal Development • #Specific Software

    • #Change Management • #Interoperability between systems • #Information Governance and Security
  64. Dr Joe McDonald Deputy Medical Director, Chairman Northumberland, Tyne and

    Wear NHS Foundation Trust, CCIO Leaders Network CCIO Leaders Network CCIO Summer School 4-5 July
  65. 80 Dr Joe McDonald (Chair) Consultant Psychiatrist National Clinical Lead

    for IT NHS Trust Medical Director Clinical Software Comparison Website Owner Newcastle United Supporter Frequently mistaken for a low ranking but knowledgeable official, the bus driver / train guard etc.
  66. My Interests • Usability • Usability • Usability • Transparency

    • Safety “Common sense is a prejudice acquired before the age of 18” – Albert Einstein
  67. Dr Tony Shannon Chief Clinical Information Officer Leeds Teaching Hospitals

    CCIO Leaders Network CCIO Summer School 4-5 July
  68. Dr. Tony Shannon M.B. B.Ch. B.A.O. Ireland Fellow of College

    of Emergency Medicine England Fellowship in Informatics USA MSc in IT Management England Consultant in Emergency Medicine Leeds Teaching Hospitals Chief Clinical Information Officer Leeds Teaching Hospitals Chief Clinical Information Officer Leeds NHS & Social Care
  69. 84 Pressure Points • Organisational Change – People/Process/Technology • Integration

    & Interoperability – Leeds Clinical Portal/Leeds Care Record • Positive Disruption of Market – Leeds Lab
  70. Areas of Interest #Personal Development #Change Management #Managing collaboration with

    industry #Software Design #Interoperability between systems
  71. 87 Paul Shannon • Consultant Anaesthetist in Doncaster – 2

    days • Medical Director for CSC in the UK – 3 days • Interest in e-business for 10 years since MBA (best thing!)
  72. 2 current issues • How to ensure sufficient resource is

    devoted by the NHS to engage clinicians? • How to encourage „interoperability‟ amongst suppliers?
  73. Dr Mark Simpson Chief Clinical Information Officer Hull and East

    Yorkshire NHS Foundation Trust CCIO Leaders Network CCIO Summer School 4-5 July
  74. • Challenges • Clinical Effective ROI • New Promise v

    New Vulnerability • • • • #Software Procurement and Deployment • #Specific Software • #Change Management
  75. 94 Challenges New community information system Cost improvements Interests #

    Social media # IG & security # Data collection & analysis # Change management
  76. Professor Michael Thick Chief Clinical Information Officer Chief Medical Officer

    McKesson IOG CCIO Leaders Network CCIO Summer School 4-5 July
  77. 96 Where are we? • Our role is delivery of

    quality care, ie, safe, good outcomes, good experience. • This is critically dependant on: i) good process, which is fed by good data ii) engaged numerate clinicians, who have responsibility and accountability iii) Engaged management Developing the argument that EPR's are essential for safety And efficient care delivery
  78. Where are we going? Our role is as leaders who

    promote and participate in Service redesign with the patient at the heart of the process. Service transformation requires the Right Information, in the Right Place, at the Right Time. This can ONLY be done with information technology, and it's use will in turn stimulate further redesign.
  79. 99 Robert Wah, MD • Global Chief Medical Officer, CSC

    • Practising Reproductive Endocrinologist, seeing patients, doing surgery, teaching at U.S. National Institutes of Health • Served 23 yrs on Active Duty, US Navy • Was Associate CIO for Military Health System. Caring for 10 Million patients, 65 Hosp, 450 Clinics worldwide • Was first Deputy National Coordinator for Health IT at US Dept of Health and Human Services (HHS). Set up the ONC (Office of Nat Coord for Health IT) • Elected President-elect of AMA (American Medical Association) Will be President, June 2015
  80. Robert Wah, MD • I seek to transform healthcare with

    better information for better decisions • I work to create a Grand Healthcare Platform, a virtual pool of information that everyone in healthcare will contribute to and extract from.
  81. Dr Wai Keong Wong Haematology Registrar Royal Free London NHS

    Foundation Trust CCIO Leaders Network CCIO Summer School 4-5 July
  82. 102 Wai Keong Wong • Haematology SpR – North Central

    London Rotation University of Newcastle upon Tyne Graduate MRCP FRCPath PhD • IT Journey – User (Why things don‟t work) -> EHI Live 2011 – Electronic Prescribing Implementation Committee • National Leadership and Management Fellow Alumni – Bupa Clinical Analytics – Chair of the Junior Doctor Executive forum – Royal Free Hospital
  83. IT Stuff - Present • BCS / DH – Patient

    Guidance to Safe Record Keeping • NHS Hackday x 4 – CellCountr – VitalVis • Digital Doctor Conference and Podcasts • CCIO Leaders Network Advisory Panel – Inaugural Chair