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9 Keys to Great UX

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Avatar for Eric Larson Eric Larson
March 29, 2013
Technology
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9 Keys to Great UX

Wherein I present nine points to keep in mind while shaping good user experiences.

Avatar for Eric Larson

Eric Larson

March 29, 2013
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Transcript

  1. Eric Larson

  2. Research Uncertainty / Patterns / Insight Clarity / Focus Prototype

    Design

  3. Hello

  4. I make websites Increasingly complex web-based projects for nearly a

    decade.

  5. Wendt Library (Engineering)

  6. Journal of Insect Science - Open Access

  7. Wisconsin TechSearch

  8. UW-Madison BibApp

  9. Astronomy Department Publications

  10. UW System Library Catalog

  11. Gimlet.us

  12. I am a librarian Instruction, reference, collection development, liaison librarian.

  13. Hello. Thanks for being here today.

  14. Question? How do you redesign for beginner and advanced users?

  15. Answer Well... you donʼt. They both have the same needs.

    Seriously.

  16. All users expect great user experience.

  17. Research Uncertainty / Patterns / Insight Clarity / Focus Prototype

    Design

  18. Beginner Uncertainty / Patterns / Insight Clarity / Focus Intermediate

    Advanced

  19. 9 Keys to Great UX

  20. Practice User Centered Design #1

  21. Understand your users and support their goals.

  22. The first statement of Google’s Corporate Philosophy is: “Follow the

    user and all else will follow.”

  23. This means that the importance of user experience is encoded

    into Google’s culture.
  24. None
  25. None
  26. None
  27. None

  28. Make your interface easy to learn and enjoyable to use.

  29. None
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  31. Say Hello #2

  32. None
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  37. Stay Lean #3

  38. None

  39. Build Measure Learn 1 2 3

  40. None
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  44. Employ Hierarchy #4

  45. Web pages are hierarchical documents.

  46. None

  47. Use color, dimension, size, placement and contrast to support your

    hierarchy.
  48. None

  49. Follow Best Practices #5

  50. Follow industry norms for speed, accessibility, and modern web standards

    design.

  51. <uffdah>...

  52. None
  53. None
  54. None
  55. None
  56. None
  57. None

  58. ...</uffdah>

  59. Be Consistent #6

  60. Leverage a grid system, standardized fonts, typography and iconography.

  61. None
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  66. None
  67. None
  68. None
  69. None

  70. Give Feedback #7

  71. Actions beget responses. Talk to your users.

  72. None
  73. None
  74. None
  75. None

  76. Be Forgiving #8

  77. Help users recover from mistakes and get back into the

    action.
  78. None

  79. Empower Advanced Users #9

  80. Add keyboard shortcuts and personalization features to boost productivity.

  81. None
  82. None

  83. “Problem solving is squiggly” - @leisa

  84. Web/UX Todo List • Provide training • Consultation • Conduct

    usability experiments • Communicate • Document

  85. Thanks