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9 Keys to Great UX
Eric Larson
March 29, 2013
Technology
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9 Keys to Great UX
Wherein I present nine points to keep in mind while shaping good user experiences.
Eric Larson
March 29, 2013
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Transcript
Eric Larson
Research Uncertainty / Patterns / Insight Clarity / Focus Prototype
Design
Hello
I make websites Increasingly complex web-based projects for nearly a
decade.
Wendt Library (Engineering)
Journal of Insect Science - Open Access
Wisconsin TechSearch
UW-Madison BibApp
Astronomy Department Publications
UW System Library Catalog
Gimlet.us
I am a librarian Instruction, reference, collection development, liaison librarian.
Hello. Thanks for being here today.
Question? How do you redesign for beginner and advanced users?
Answer Well... you donʼt. They both have the same needs.
Seriously.
All users expect great user experience.
Research Uncertainty / Patterns / Insight Clarity / Focus Prototype
Design
Beginner Uncertainty / Patterns / Insight Clarity / Focus Intermediate
Advanced
9 Keys to Great UX
Practice User Centered Design #1
Understand your users and support their goals.
The first statement of Google’s Corporate Philosophy is: “Follow the
user and all else will follow.”
This means that the importance of user experience is encoded
into Google’s culture.
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Make your interface easy to learn and enjoyable to use.
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Say Hello #2
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Stay Lean #3
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Build Measure Learn 1 2 3
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Employ Hierarchy #4
Web pages are hierarchical documents.
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Use color, dimension, size, placement and contrast to support your
hierarchy.
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Follow Best Practices #5
Follow industry norms for speed, accessibility, and modern web standards
design.
<uffdah>...
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...</uffdah>
Be Consistent #6
Leverage a grid system, standardized fonts, typography and iconography.
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Give Feedback #7
Actions beget responses. Talk to your users.
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Be Forgiving #8
Help users recover from mistakes and get back into the
action.
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Empower Advanced Users #9
Add keyboard shortcuts and personalization features to boost productivity.
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“Problem solving is squiggly” - @leisa
Web/UX Todo List • Provide training • Consultation • Conduct
usability experiments • Communicate • Document
Thanks