Risk Assessments for Teams and Individuals

Risk Assessments for Teams and Individuals

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Jenny Bramble

March 27, 2019
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  1. RUNNING A RISK ASSESSMENT FOR TEAMS AND INDIVIDUALS @jennydoesthings

  2. IT’S STORY TIME! Me, probably @JENNYDOESTHINGS

  3. @JENNYDOESTHINGS HI I’M JENNY! ▸ Test Lead at Willowtree ▸

    Yes, we’re hiring! ▸ Human interfacing is my favorite thing ▸ Testing is also my favorite thing ▸ Two cats—Dante and Dax ▸ Ask me for a sticker later! ▸ Yes, they’re also my favorite things ▸ My pronouns are she/her
  4. @JENNYDOESTHINGS WHAT’S THIS ABOUT RISK ASSESSMENT? ▸ What is risk?

    ▸ Two types of risk assessment sessions ▸ Five steps to a well run session ▸ Pick your features ▸ Choose a rating system ▸ Level-set your system ▸ Assign values ▸ Re-evaluate ▸ Applying this to informal sessions
  5. WHAT IS RISK? BABY DON’T HURT ME DON’T HURT ME

    NO MORE @jennydoesthings
  6. IMPACT OF FAILURE PROBABILITY OF FAILURE WHAT IS RISK? @jennydoesthings

  7. TYPES OF RISK ASSESSMENT SESSIONS FORMAL, INFORMAL, BLACK TIE, POST

    APOCALYPTIC BUSINESS CASUAL @jennydoesthings
  8. @JENNYDOESTHINGS TYPES OF RISK ASSESSMENT SESSIONS ▸ A chance to

    walk through the risks of an application, feature, use case, or other subset of your life ▸ Describe the risks that face your project ▸ Decide on their impact and probability ▸ Create cohesion between groups or between yourself and reality ▸ Formal or informal?
  9. FORMAL RISK ASSESSMENT SESSIONS I’M GONNA NEED A TIE @jennydoesthings

  10. @JENNYDOESTHINGS TYPES OF RISK ASSESSMENT SESSIONS - FORMAL ▸ A

    whole-team event ▸ Level set risk with the team and determine what is acceptable ▸ Creates cohesion within your team ▸ Lets everyone feel heard ▸ Run at regular intervals. Generally less often than grooming, but find a cadence.
  11. INFORMAL RISK ASSESSMENT SESSIONS SO, NO TIE? @jennydoesthings

  12. @JENNYDOESTHINGS TYPES OF RISK ASSESSMENT SESSIONS - INFORMAL ▸ A

    single person event ▸ Back-of-the-napkin ▸ Use these kinds of sessions to level set yourself ▸ Judge your growth as a tester ▸ More on this later! ▸ Foreshadowing
  13. FIVE STEPS TO A WELL RUN SESSION AWWW, TOE BEANS

    @jennydoesthings
  14. @JENNYDOESTHINGS FIVE STEPS TO A WELL RUN SESSION ▸ Pick

    your features ▸ Choose a rating system ▸ Level-set your system ▸ Assign values ▸ Re-evaluate
  15. STEP 0: DEFINE RISK UNEXPECTED DOG! @jennydoesthings

  16. @JENNYDOESTHINGS FIVE STEPS TO A WELL RUN SESSION - DEFINE

    RISK ▸ Quickly talk about impact and probability of failure ▸ Include any additional considerations you need to have a full picture ▸ Set a goal for the meeting ▸ Time box this to 5-10 minutes
  17. STEP 1: PICK YOUR FEATURES MAKIN’ A LIST, CHECKIN’ IT

    TWICE @jennydoesthings
  18. @JENNYDOESTHINGS FIVE STEPS TO A WELL RUN SESSION - PICK

    YOUR FEATURES ▸ Expect to get through about 6 features in an hour ▸ This depends on how chatty your team is ▸ It’s okay not to get through everything! ▸ Look for logical groupings ▸ Consider personas ▸ Handle this before the session! ▸ Make a collaborative document
  19. STEP 2: CHOOSE A RATING SYSTEM DANTE IS RATED PUUURFECT

    @jennydoesthings
  20. @JENNYDOESTHINGS FIVE STEPS TO A WELL RUN SESSION - CHOOSE

    A RATING SYSTEM ▸ How do you want to represent your concerns? ▸ 1-10 ▸ T-shirt sizing (extra large, large, medium, small, extra small) ▸ High/Medium/Low ▸ Emojis ▸ Images
  21. @JENNYDOESTHINGS FIVE STEPS TO A WELL RUN SESSION - CHOOSE

    A RATING SYSTEM
  22. @JENNYDOESTHINGS FIVE STEPS TO A WELL RUN SESSION - CHOOSE

    A RATING SYSTEM ▸ How do you want to represent your concerns? ▸ 1-10 ▸ T-shirt sizing (extra large, large, medium, small, extra small) ▸ High/Medium/Low ▸ Emojis ▸ Images ▸ Time box this to about 5 minutes
  23. STEP 3: LEVEL-SET YOUR SYSTEM BUT DAX LIKES CHAOS @jennydoesthings

  24. @JENNYDOESTHINGS FIVE STEPS TO A WELL RUN SESSION - LEVEL-SET

    YOUR SYSTEM ▸ A system that’s not calibrated is just chaos ▸ A system that is calibrated is organized chaos ▸ Start by asking what the lowest part of your rating looks like ▸ Move on to the highest part ▸ Use these two as bookends for your system ▸ Expect contention! ▸ Time box this to about 10 minutes ▸ You must time box this or it will take the entire session ▸ You can re-use the system and calibration for other sessions with the same group
  25. STEP 4: ASSIGN VALUES DANTE LOVES TO JUDGE PEOPLE @jennydoesthings

  26. @JENNYDOESTHINGS FIVE STEPS TO A WELL RUN SESSION - ASSIGN

    VALUES ▸ Vote with fingers, cards, an app, anything ▸ The important thing is to make sure everyone’s voice is heard ▸ The first vote takes the temperature of the room and leads into discussion ▸ Discussion fills in the gaps ▸ A second vote is usually more confident, if it’s needed ▸ If the second vote is still conflicted, table the issue and revisit when you have more information ▸ Time box each issue to 5-7 minutes.
  27. STEP 5: RE-EVALUATE AGAIN?? @jennydoesthings

  28. @JENNYDOESTHINGS FIVE STEPS TO A WELL RUN SESSION - RE-EVALUATE

    ▸ Check if ▸ …your rating system is working for your team ▸ …your ‘book ends’ are still correct. Has something else come up that’s more impactful? ▸ …everyone’s voice is heard ▸ Your rating system should be a living thing that evolves as your team changes
  29. OUTPUT WHAT DO WE HAVE HERE, PRECIOUS? @jennydoesthings

  30. @JENNYDOESTHINGS OUTPUT ▸ Once you feel good about the numbers,

    combine them ▸ This can be done outside the meeting ▸ This gives you a good picture of where you should focus your efforts ▸ You will have a picture of risk in context with all the features you’ve been talking about
  31. @JENNYDOESTHINGS OUTPUT

  32. APPLYING THIS TO INFORMAL SESSIONS (HE’S MAKING THAT FACE BECAUSE

    WHAT IS LOVE IS STILL STUCK IN HIS HEAD) @jennydoesthings
  33. @JENNYDOESTHINGS APPLYING THIS TO INFORMAL SESSIONS ▸ Make it less

    rigid ▸ Look at the work you’ve got ▸ Jot down your gut feeling on risk/impact/probability ▸ Use this to rank items and focus your attention ▸ Is it what you expected? ▸ Do you need more clarification? ▸ Do you feel good about your plan?
  34. @JENNYDOESTHINGS APPLYING THIS TO INFORMAL SESSIONS ▸ After the product

    rolls out, revisit your risk matrix ▸ Were your instincts right? ▸ Did you miss something? ▸ Did you need to re-evaluate anything? ▸ Did you contribute to the success of the project? ▸ Congrats! You’re calibrating your gut instinct
  35. IT GETS EASIER THAT’S A LOT OF WORDS @jennydoesthings

  36. @JENNYDOESTHINGS WHAT WAS THIS ABOUT RISK ASSESSMENT? ▸ What is

    risk? ▸ Two types of risk assessment sessions ▸ Five steps to a well run session ▸ Pick your features ▸ Choose a rating system ▸ Level-set your system ▸ Assign values ▸ Re-evaluate ▸ Applying this to informal sessions
  37. ANY QUESTIONS? DERP @jennydoesthings

  38. @JENNYDOESTHINGS FIND ME ONLINE! ▸ jenny.bramble@gmail.com ▸ http://twitter.com/jennydoesthings ▸ https://linkedin.com/in/

    jennybramble ▸ http://jennydoesthings.com ▸ Willowtree!