Risk Assessments for Teams and Individuals

Transcript

1. RUNNING A RISK ASSESSMENT
   FOR TEAMS AND INDIVIDUALS
   @jennydoesthings
   

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2. IT’S STORY TIME!
   Me, probably
   @JENNYDOESTHINGS
   

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3. @JENNYDOESTHINGS
   HI I’M JENNY!
   ▸ Test Lead at Willowtree
   ▸ Yes, we’re hiring!
   ▸ Human interfacing is my favorite thing
   ▸ Testing is also my favorite thing
   ▸ Two cats—Dante and Dax
   ▸ Ask me for a sticker later!
   ▸ Yes, they’re also my favorite things
   ▸ My pronouns are she/her
   

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4. @JENNYDOESTHINGS
   WHAT’S THIS ABOUT RISK ASSESSMENT?
   ▸ What is risk?
   ▸ Two types of risk assessment sessions
   ▸ Five steps to a well run session
   ▸ Pick your features
   ▸ Choose a rating system
   ▸ Level-set your system
   ▸ Assign values
   ▸ Re-evaluate
   ▸ Applying this to informal sessions
   

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5. WHAT IS RISK?
   BABY DON’T HURT ME
   DON’T HURT ME NO MORE
   @jennydoesthings
   

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6. IMPACT OF FAILURE
   PROBABILITY OF FAILURE
   WHAT IS RISK?
   @jennydoesthings
   

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7. TYPES OF RISK
   ASSESSMENT SESSIONS
   FORMAL, INFORMAL,
   BLACK TIE, POST APOCALYPTIC
   BUSINESS CASUAL
   @jennydoesthings
   

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8. @JENNYDOESTHINGS
   TYPES OF RISK ASSESSMENT SESSIONS
   ▸ A chance to walk through the risks of an application, feature,
   use case, or other subset of your life
   ▸ Describe the risks that face your project
   ▸ Decide on their impact and probability
   ▸ Create cohesion between groups or between yourself and
   reality
   ▸ Formal or informal?
   

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9. FORMAL
   RISK ASSESSMENT
   SESSIONS
   I’M GONNA NEED A TIE
   @jennydoesthings
   

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10. @JENNYDOESTHINGS
    TYPES OF RISK ASSESSMENT SESSIONS - FORMAL
    ▸ A whole-team event
    ▸ Level set risk with the team and determine what is
    acceptable
    ▸ Creates cohesion within your team
    ▸ Lets everyone feel heard
    ▸ Run at regular intervals. Generally less often than grooming,
    but find a cadence.
    

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11. INFORMAL
    RISK ASSESSMENT
    SESSIONS
    SO, NO TIE?
    @jennydoesthings
    

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12. @JENNYDOESTHINGS
    TYPES OF RISK ASSESSMENT SESSIONS - INFORMAL
    ▸ A single person event
    ▸ Back-of-the-napkin
    ▸ Use these kinds of sessions to level set yourself
    ▸ Judge your growth as a tester
    ▸ More on this later!
    ▸ Foreshadowing
    

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13. FIVE STEPS TO A
    WELL RUN SESSION
    AWWW, TOE BEANS
    @jennydoesthings
    

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14. @JENNYDOESTHINGS
    FIVE STEPS TO A WELL RUN SESSION
    ▸ Pick your features
    ▸ Choose a rating system
    ▸ Level-set your system
    ▸ Assign values
    ▸ Re-evaluate
    

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15. STEP 0:
    DEFINE RISK
    UNEXPECTED DOG!
    @jennydoesthings
    

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16. @JENNYDOESTHINGS
    FIVE STEPS TO A WELL RUN SESSION - DEFINE RISK
    ▸ Quickly talk about impact and probability of failure
    ▸ Include any additional considerations you need to have a full
    picture
    ▸ Set a goal for the meeting
    ▸ Time box this to 5-10 minutes
    

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17. STEP 1:
    PICK YOUR FEATURES
    MAKIN’ A LIST,
    CHECKIN’ IT TWICE
    @jennydoesthings
    

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18. @JENNYDOESTHINGS
    FIVE STEPS TO A WELL RUN SESSION - PICK YOUR FEATURES
    ▸ Expect to get through about 6 features in an hour
    ▸ This depends on how chatty your team is
    ▸ It’s okay not to get through everything!
    ▸ Look for logical groupings
    ▸ Consider personas
    ▸ Handle this before the session!
    ▸ Make a collaborative document
    

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19. STEP 2:
    CHOOSE A RATING
    SYSTEM
    DANTE IS RATED
    PUUURFECT
    @jennydoesthings
    

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20. @JENNYDOESTHINGS
    FIVE STEPS TO A WELL RUN SESSION - CHOOSE A RATING SYSTEM
    ▸ How do you want to represent your concerns?
    ▸ 1-10
    ▸ T-shirt sizing (extra large, large, medium, small, extra small)
    ▸ High/Medium/Low
    ▸ Emojis
    ▸ Images
    

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21. @JENNYDOESTHINGS
    FIVE STEPS TO A WELL RUN SESSION - CHOOSE A RATING SYSTEM
    

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22. @JENNYDOESTHINGS
    FIVE STEPS TO A WELL RUN SESSION - CHOOSE A RATING SYSTEM
    ▸ How do you want to represent your concerns?
    ▸ 1-10
    ▸ T-shirt sizing (extra large, large, medium, small, extra small)
    ▸ High/Medium/Low
    ▸ Emojis
    ▸ Images
    ▸ Time box this to about 5 minutes
    

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23. STEP 3:
    LEVEL-SET YOUR
    SYSTEM
    BUT DAX LIKES CHAOS
    @jennydoesthings
    

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24. @JENNYDOESTHINGS
    FIVE STEPS TO A WELL RUN SESSION - LEVEL-SET YOUR SYSTEM
    ▸ A system that’s not calibrated is just chaos
    ▸ A system that is calibrated is organized chaos
    ▸ Start by asking what the lowest part of your rating looks like
    ▸ Move on to the highest part
    ▸ Use these two as bookends for your system
    ▸ Expect contention!
    ▸ Time box this to about 10 minutes
    ▸ You must time box this or it will take the entire session
    ▸ You can re-use the system and calibration for other sessions with the same group
    

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25. STEP 4:
    ASSIGN VALUES
    DANTE LOVES TO
    JUDGE PEOPLE
    @jennydoesthings
    

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26. @JENNYDOESTHINGS
    FIVE STEPS TO A WELL RUN SESSION - ASSIGN VALUES
    ▸ Vote with fingers, cards, an app, anything
    ▸ The important thing is to make sure everyone’s voice is heard
    ▸ The first vote takes the temperature of the room and leads into discussion
    ▸ Discussion fills in the gaps
    ▸ A second vote is usually more confident, if it’s needed
    ▸ If the second vote is still conflicted, table the issue and revisit when you
    have more information
    ▸ Time box each issue to 5-7 minutes.
    

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27. STEP 5:
    RE-EVALUATE
    AGAIN??
    @jennydoesthings
    

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28. @JENNYDOESTHINGS
    FIVE STEPS TO A WELL RUN SESSION - RE-EVALUATE
    ▸ Check if
    ▸ …your rating system is working for your team
    ▸ …your ‘book ends’ are still correct. Has something else
    come up that’s more impactful?
    ▸ …everyone’s voice is heard
    ▸ Your rating system should be a living thing that evolves as
    your team changes
    

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29. OUTPUT
    WHAT DO WE HAVE HERE,
    PRECIOUS?
    @jennydoesthings
    

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30. @JENNYDOESTHINGS
    OUTPUT
    ▸ Once you feel good about the numbers, combine them
    ▸ This can be done outside the meeting
    ▸ This gives you a good picture of where you should focus your
    efforts
    ▸ You will have a picture of risk in context with all the features
    you’ve been talking about
    

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31. @JENNYDOESTHINGS
    OUTPUT
    

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32. APPLYING THIS TO
    INFORMAL SESSIONS
    (HE’S MAKING THAT FACE
    BECAUSE WHAT IS LOVE IS
    STILL STUCK IN HIS HEAD)
    @jennydoesthings
    

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33. @JENNYDOESTHINGS
    APPLYING THIS TO INFORMAL SESSIONS
    ▸ Make it less rigid
    ▸ Look at the work you’ve got
    ▸ Jot down your gut feeling on risk/impact/probability
    ▸ Use this to rank items and focus your attention
    ▸ Is it what you expected?
    ▸ Do you need more clarification?
    ▸ Do you feel good about your plan?
    

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34. @JENNYDOESTHINGS
    APPLYING THIS TO INFORMAL SESSIONS
    ▸ After the product rolls out, revisit your risk matrix
    ▸ Were your instincts right?
    ▸ Did you miss something?
    ▸ Did you need to re-evaluate anything?
    ▸ Did you contribute to the success of the project?
    ▸ Congrats! You’re calibrating your gut instinct
    

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35. IT GETS EASIER
    THAT’S A LOT OF
    WORDS
    @jennydoesthings
    

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36. @JENNYDOESTHINGS
    WHAT WAS THIS ABOUT RISK ASSESSMENT?
    ▸ What is risk?
    ▸ Two types of risk assessment sessions
    ▸ Five steps to a well run session
    ▸ Pick your features
    ▸ Choose a rating system
    ▸ Level-set your system
    ▸ Assign values
    ▸ Re-evaluate
    ▸ Applying this to informal sessions
    

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37. ANY QUESTIONS?
    DERP
    @jennydoesthings
    

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38. @JENNYDOESTHINGS
    FIND ME ONLINE!
    ▸ jenny.bramble@gmail.com
    ▸ http://twitter.com/jennydoesthings
    ▸ https://linkedin.com/in/
    jennybramble
    ▸ http://jennydoesthings.com
    ▸ Willowtree!
    

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