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The Human Factor

Jenny Bramble
November 15, 2023
12

The Human Factor

What does a crash in your app mean if it just happens to one person? What if that app is their only way to communicate with the outside world? What does a minor defect in your app mean when it’s supposed to be safeguarding the health of your community?

How does the context of the app change based on who’s using it and why?

This is the human factor—the way that our users and their use cases affect our testing.

Join Jenny Bramble as she describes several applications she’s worked on and how the human factor has impacted her team’s testing and their responses to defects. She’ll talk about the human side of use cases from communication to health to music to social media and how we can be better at our jobs with more empathy.

Jenny Bramble

November 15, 2023
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Transcript

  1. HI, I’M JENNY HUMAN INTERFACING IS MY FAVORITE THING MY

    PRONOUNS ARE SHE/HER @jennydoesthings
  2. THIS IS THE ONLY WAY TO CONTACT SOME OF MY

    FRIENDS THE HUMAN FACTOR @jennydoesthings