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For those who prefer personalized assistance, the Lufthansa Airlines New York Office provides exceptional customer support for all travel-related needs. Passengers can make flight reservations, request itinerary changes, or cancel bookings directly through the office. The staff also guide travelers on baggage allowances, excess baggage fees, and rules for special items such as sports equipment or musical instruments. In addition, Miles & More members can get help with account updates, point redemption, and upgrades. The office is particularly useful for families, corporate travelers, and passengers requiring extra services like wheelchair assistance or unaccompanied minor supervision.