Seventy-one percent of millennials would rather go to the dentist than listen to what banks are saying. Why? Because traditional banks have missed the boat on innovation and thoughtful design. Traditional banking is dull, painful, and out of date. Sounds like an industry ripe for disruption, right?
Because it underpins so many of our relationships and activities, money provides incredible opportunities for UX/UI design. Traditional banks, with their outdated one-size-fits-all approaches, are getting leapfrogged by design and technology companies with a hunger to reinvent the experience of money.
Joe Robinson discusses how designers are changing our interactions with money. Every large tech company in the world is looking closely at personal finance, and a number of smaller companies are doing some really interesting work in the space. Joe takes a look at how these companies approach design challenges that mix social behavior and privacy, instill trust in unproven services, and grapple for market share in a crowded industry.
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