Hail the Heroes!

Have you ever felt like all you did was check email and Slack? We did too, that is until we found our Heroes!

This is the story of how we kept supporting the business without sacrificing our focus on strategic work. By using our Hero system, we stopped being interrupt driven and started focusing on the important stuff.

Original given at Denver Startup Week 2016

Transcript

1. Hail the Heroes!
2. Hail the Heroes! Jon Dowdle @jdowdle
5. Me • Early engineer and SRE team-lead at InVisionApp.com • @jdowdle • Slides will be posted on jondowdle.com
6. • The world's leading design collaboration platform • "Design Makes Everything Possible" • Signup for free @ https://www.invisionapp.com/ • Hiring!
7. Fully Remote
8. Story
9. https://flic.kr/p/jpjRtg
10. "What did I do today?" https://flic.kr/p/ahpnMB
11. Disruptions
12. The first step in lean thinking is to understand what is value and what activities and resources are necessary to create that value (“value-add”). Once value is understood, everything else is waste. Defined, waste is “useless consumption or expenditure; use without adequate return. https://leancor.com/blog/lean-defined-what-is-waste-in-logistics/
14. Goal 1 Timely
15. Goal 2 Automate
16. Goal 3 Easy
17. Goal 4 Productive and satisfied team
18. First Attempt
19. ID & Classify • Low hanging fruit • Rest of the cases
20. Second Attempt
21. Heroes!
23. /hail-hero <help!>
26. Results?
27. Future
28. Q&A
29. Thank you!