Intelligence

ThirdEye Data enables enterprises to improve operational efficiencies, increase production accuracies, and make informed business decisions by leveraging the latest Data & AI technologies.

Transcript

1. How a Conversational Assistant Transformed Finance Operations AI-BASED BILLING ASSISTANT
2. ThirdEye Data deployed a real-time AI- powered billing assistant, leveraging Retrieval-Augmented Generation (RAG), Databricks Vector Search, and Microsoft’s DBRX model to streamline internal billing query resolutions for a mid-sized enterprise. Overview
3. Problem Statement: The client, a growing enterprise with complex billing workflows, struggled with fragmented data, slow query resolution, and limited automation capabilities. Finance and operations teams spent excessive time resolving repetitive billing inquiries across documents, spreadsheets, and internal policies. A scalable, intelligent solution was needed to enable fast, context- aware responses with enterprise-grade accuracy and security.
4. Solution Approach: Retrieval-Augmented Generation (RAG) Assistant Vector Search with Databricks Microsoft DBRX Instruct Model Knowledge Base Construction Secure, Scalable Platform
5. Technologies Used: Databricks Lakehouse Platform Secure Role- Based Access Control Microsoft DBRX Instruct Model Databricks Vector Search RAG-based LLM Architecture Enterprise Embedding Pipeline
6. Thank You Scan here to see demo on your datasets