opinions and backgrounds. Having different opinions and positions is normal in organizations. When opinions conflict or we meet different ways of thinking, use “Yes, and…” instead of “Yes, but…” “Yes, but…” seems like an agreement to the person giving feedback, but in reality, it negates the presenter’s idea. This blocks the free flow of ideas. On the other hand, "Yes, and…" builds and expands on each other's ideas. Sometimes this leads to radically innovative ideas. Instead of negating opposing opinions, let's combine ideas to find new solutions. This helps us develop into a stronger organization.