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Optimizing for Learning

2e49e28cf065a6993e6083007a7b789f?s=47 Logan McDonald
June 04, 2018
190

Optimizing for Learning

2e49e28cf065a6993e6083007a7b789f?s=128

Logan McDonald

June 04, 2018
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Transcript

  1. Optimizing for Learning! Logan McDonald Monitorama 2018

  2. hi, i’m logan!

  3. @loganmeetsworld

  4. ✨Emily Griffin✨ a.k.a. @emilywithcurls @loganmeetsworld

  5. None
  6. None
  7. None
  8. I work to ensure:

  9. • Good things reliably don’t disappear • Bad things reliably

    don’t appear I work to ensure:
  10. story time!

  11. None
  12. expert intuition

  13. expert intuition is NOT magic.

  14. expert intuition is achievable.

  15. - John Allspaw, Monitorama 2013 “one of the most powerful

    context-sensitive incredibly adaptive anomaly-detecting and responding agents in the world”
  16. but, I know everything!

  17. the curse of knowledge

  18. preparation gaining knowledge mental models learning together

  19. preparation gaining knowledge mental models learning together

  20. the nature of our field

  21. None
  22. None
  23. problem solving is easier with constraints

  24. Dickerson Hierarchy Of Site Reliability
 Google SRE Handbook

  25. hierarchies of learning

  26. Robert Gagné’s hierarchy of learning

  27. 1. Signal learning 2. Stimulus-response learning 3. Chaining 4. Verbal

    association 5. Discrimination learning 6. Concept learning 7. Rule learning 8. Problem solving
  28. 1. Signal learning 2. Stimulus-response learning 3. Chaining 4. Verbal

    association 5. Discrimination learning 6. Concept learning 7. Rule learning 8. Problem solving
  29. preparation gaining knowledge mental models learning together

  30. students reading a textbook over and over learning

  31. low-stakes testing

  32. to learn, retrieve

  33. don’t google it

  34. don’t google it … yet!

  35. to learn, struggle

  36. delayed retrieval and interleaving

  37. None
  38. None
  39. memory palaces

  40. memory palaces

  41. None
  42. preparation gaining knowledge mental models learning together

  43. mental models

  44. None
  45. storytellers

  46. how do we build mental models?

  47. events
 
 patterns
 
 structure

  48. observability

  49. reflection

  50. incident reviews

  51. beyond singular mental models

  52. IMHO

  53. preparation gaining knowledge mental models learning together

  54. symmathesy via Nora Bateson, 2015

  55. None
  56. cultural memory

  57. None
  58. None
  59. growth mindset

  60. “Emphasizing natural intelligence takes it out of the child’s control,

    and it provides no good recipe for responding to failure” - Carol Dweck
  61. psychological safety

  62. psychological safety faster incident response

  63. None
  64. In summary: Prepare! • Use Constraint Satisfaction Problems • Lean

    on the hierarchies of learning
  65. In summary: Study! • Low-stakes test • Practice retrieval •

    Delay and interleave • Use the Leitner Boxes • Build memory palaces
  66. In summary: Abstract! • Build Frillfin Gobi- level mental models

    • Events -> Patterns -> Structure • Observe and reflect • Experience different types of systems
  67. In summary: Learn together! • Embrace cultural memory • Have

    a growth mindset • Build psychologically safe workspaces
  68. thanks! /\b(twitter|github)\b.com/ loganmeetsworld/g