Webshipper

Transcript

1. How ‘Shaping New Tomorrow’ use shipment automation to meet the demands of scaling the entire order flow Speakers: Edward van Luijn & Jeroen Terheggen Stand 97
2. Presenters Edward van Luijn Vice President Sales Benelux & Dach nShift Jeroen Terheggen Director E-commerce Partnerships nShift
3. Agenda • Who is Shaping New Tomorrow? • The challenge • The solution • Conclusion • The Ecom growth journey
4. Who is ‘Shaping New Tomorrow’? • Founded in Denmark in 2015 • On- and offline shop selling own menswear brand • 5 stores in Denmark + 3 stores in Germany • Production in Portugal • Logistic Warehouse (3PL) in Germany + Netherlands • Shipping to Europe and US
5. The challenge Skyhigh increase in orders after Dragon’s Den investment. At that time, Shaping New Tomorrow’s order process was: • No integration between systems. • Lengthy and manual with copy/pasting. • In high risk of manual errors occurring. • No automated returns process. Conclusion: It was not possible to scale the business. Shaping New Tomorrow needed a solution to automate its order flow efficiently and effectively, saving them valuable time to focus on scaling the business to the next level.
6. The solution Shaping New Tomorrow integrated Webshipper to their Shopify platform utilizing: • Checkout solution • Book & Print • Pick, Pack & Ship • Track & Trace • Automated customs handling • Returns Management “It’s automated. That’s what’s so awesome about it. However, if I need to go access the system manually, I can log into the portal, find the order and resend or correct what needs correcting.” Sebastian Juul Jensen, Customer Relations Manager, Shaping New Tomorrow
7. The Checkout solution “It’s automated. That’s what’s so awesome about it. However, if I need to go access the system manually, I can log into the portal, find the order and resend or correct what needs correcting.” Sebastian Juul Jensen, Customer Relations Manager, Shaping New Tomorrow Ellen Pankhurststraat 1, Tilburg; The Netherlands
8. The Checkout solution “It’s automated. That’s what’s so awesome about it. However, if I need to go access the system manually, I can log into the portal, find the order and resend or correct what needs correcting.” Sebastian Juul Jensen, Customer Relations Manager, Shaping New Tomorrow Ellen Pankhurststraat 1, Tilburg; The Netherlands
9. The Checkout solution “It’s automated. That’s what’s so awesome about it. However, if I need to go access the system manually, I can log into the portal, find the order and resend or correct what needs correcting.” Sebastian Juul Jensen, Customer Relations Manager, Shaping New Tomorrow Tilburg Ellen Pankhurststraat 1 Tilburg The Netherlands Ellen Pankhurststraat 1 Tilburg The Netherlands
10. Track & Trace Ellen Pankhurststraat 1 Tilburg The Netherlands
11. Returns Portal
12. Return Label
13. Conclusion From startup to established omnichannel player • Changing needs in line with Shaping New Tomorrow's growth journey. • Optimizing the entire checkout experience not just freight rates. • Efficient and scalable shipping process in place. Having the right systems in place enabling you to scale and expand your business geographically is essential for business growth.
14. Start Humble… but DREAM BIG! From Webshipper to nShift? Why? Enhanced ERP and WMS functions Large/Bulk products International/Global shipments → 1000+ carriers
15. Easy integration via all major platforms
16. Thank you Edward van Luijn Vice President Sales Benelux & Dach edward.vanluijn@nshift.com +31 615491212 Jeroen Terheggen Director E-commerce Partnerships jeroen.terheggen@nshift.com +31 646012529 Stand 97
17. Thank you Edward van Luijn Vice President Sales Benelux & Dach edward.vanluijn@nshift.com +31 615491212 Jeroen Terheggen Director E-commerce Partnerships jeroen.terheggen@nshift.com +31 646012529 Stand 97