ucnode 1 2 3 4 7 5 The inspiration for this concept comes from the story of Alice’s Adventures in Wonder- land. The project also shares values evoked in other fairy tales, such as the power of suggestion, the power of belief and the power of discovery by oneself. 1. Discovery through more sens- es is more memorable. 2. Discovery of a place by one- self is more likely to make a customer self-dependent and autonomous. Since online shopping is also a solo process, making “future of shopping” as motivating and exciting as possible becomes key. That’s why a lot depends on the cus- tomer’s ability to uncode clues. 3. Curiosity about a Western- Eastern medley of cultures. There remains a huge need to create interest in Homes-Up for the more local Chinese custom- ers. I’ve used specific elements of larger Chinese practices for a more nuanced customer- yielding strategy for ADEO and Homes-Up. Long Project Phase 3 - Mili Sethia presence outside the shop teach the online-offline paradox hint a “younger” Chinese culture suggest well-being m ake it feel personal create surprise using SMELL & TASTE 1 2 3 6 6 4 7 5 how can we instill an experience of discovery? UNRAVEL sky lanterns particular emphasis before and after spring double happiness homes-up colour themes mooncakes (offered outside and inside) Homes-Up flavours & smells follow the 372, Huahai lu before entering the shop: before leaving the shop: inside the shop: festive lanterns Create a vis- ual language and familiarity for Homes-Up products out- side the regu- lar reach of the showroom and website. Decorate places that have similar clientelle to Homes-Up and streets nearby with double happi ness sky lan- terns before the spring festival. As clients get- closer to the shop, such as when they are on Xuhui district or Huahai lu, the frequency of the symbol- ogy could get more intense, suggesting that Homes- Up is near. components mooncakes & flowers Use the mooncake, which has a history of holding se- cret messages inside, as a means to communicate with the clientelle. Distribute mooncakes in strategic plac- es such as other home decor exhibitions, places near the experience showroom, and local spaces where the tar- getted clientelle are likely to be. When the clients visit the shop, give them a themed (constructed) token flower as a memory of their visit to take home, with details about Homes-Up shopping online. components EXPERIENCE follow the 372, Huahai lu with clues inside flowers offered inside the shop particular emphasis before and after autumn EXPERIENCE where? places with –––emphasised decor festive places Exhibitions, shops and events for home decorations, 6 months of lanterns 6 months of mooncake notes on the experience BUSINESS PLAN Long Project Phase 3 - Mili Sethia Sky lanterns: Generic sky lantern with addi- tional Homes-Up designs + printed on eco-friendly paper & materials + installation permissions = 8,800 RMB/ 1200 lanterns (printed in bulk for the whole year, with 1 lantern = 9 RMB) Flower delivery rates: customers a year (3.650) x flowers (1 RMB) = 3.650 RMB In-house florist: [1500 RMB (monthly salary) + 500 RMB (garden) + 200 RMB (fertiliser costs)] x 180 days = 396,000 RMB Mooncake: Per piece (3 RMB) x 20 pieces/ day x 180 days = 8,800 RMB recipe: http://travel.cnn.com/shanghai/eat/ mooncake-recipies-every-skill-lev- el-093348 http://travel.cnn.com/shanghai/eat/ mooncake-recipies-every-skill-lev- el-093348 1. User sees some odd street decoration in a beautiful place. 2. User is offered some unusual flavoured moon- cake that has a message inside. 3. The mooncake tells you to follow the flowers way. 5. User finds out about the existence of the Homes- Up website. 4. User finds the shop. 5. Inside the shop, the user gets to understand that the strange flavour in the mooncake was a Homes- Up theme, and there are four more. 6. The user is given a flow- er as a token to remember Homes-Up by. 6 months of lanterns 6 months of mooncake product campaigning an all-year festive campaign in China A proposed all-year campaign for Homes-Up, a home decor shop in Shanghai. Chinese seasons are incorporated over 6-month periods using festive lanterns for 6 months, & flowers + mooncakes for the other 6 months. Illustrator, April 2013 BACK TO MENU BACK TO MENU