Master Builder. That means you know you’ve enlisted a Builder who exceeds the high standards of the Registered Master Builders Federa on. You will enjoy the benefits of a 10 Year Standard Master Build Guarantee. For added peace of mind, this Guarantee cover includes Loss of Deposit and Non-comple on, Defects in Materials, Workman- ship, Structural Defects and Rot and Fungal Decay (leaky building). ♦ On comple on, your new Hallmark home will be presented to you with pride. This is a special day for you and your family and also for our team who have walked alongside and succeeded in bringing your dreams to life. We can assure you that long a3er you have moved in we guarantee to keep in contact with you and remedy any maintenance issues to ensure your new home is defect free. 5 Our Time Frame Guarantee ♦ We are respec4ul of the fact that you need to make arrangements whilst your home is being built. And we know how excited you and your family are to move into your new home. ♦ And since me IS money, Hallmark Homes guarantees to complete the construc on of your new home on or before the due move in date specified in your Building Contract or we will pay you for every day that we run over that agreed contract period. ♦ From site commencement right through to prac cal comple on, we will take responsibility for ensuring that the construc on of your home is given the priority it deserves. ♦ Of course, we also know that you understand that we need to make certain allowances for delays that are beyond our control (such as inclement weather, council hold ups or trades not engaged by us). For all things that are within our control, we are commi7ed to delivering your new home to you on me. 6 Our Communication ♦ Our expert staff are consistently available to assist you with any queries you may have but as our valued client you will also have access 24/7 to our customer portal “Co-Construct” a secure easy to use online service that al lows you to make selec on decisions, approve changes, check progress photos, review files and much more. ♦ Our communica on with you is very transparent as our Sales and Project Management team regularly update the system, you are able to view progress on your new home as it happens all from the comfort of your home. Co-Construct ensures that you are kept informed every step of the way anywhere, any me. Take a look at this video and you’ll see what we mean: h7p://www.hallmarkhomes.co.nz/ONLINECUSTOMERPORTAL/ 7 Our Reputation ♦ Our reputa on for building quality homes that stand the test of me is something that we have worked hard to achieve as we carefully choose materials, tradespeople and construc on methods that will deliver a superior home. ♦ Every home undergoes our minimum 250 point Quality Assurance Check list to ensure that even the smallest details are examined. We want to give you complete piece of mind knowing that your home has been built to the highest standard of excellence. ♦ Our client’s have been so sa sfied that Hallmark Homes has been their first choice of builder for their second, third and fourth homes. ♦ We are so grateful that our past client’s have referred their other family mem- bers and friends to us and we have delivered a home that we are proud of. 8