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How to disappoint people

How to disappoint people

Many projects start with grand ambitions and limited time and money – some kind of disappointment is inevitable. There are different approaches we can take to disappointing people, some of which lead to projects being seen as successes and others which end in tears and recriminations.

In this workshop I’ll tour through some recurring sources of disappointment I’ve seen and techniques for coming to terms with them, before giving participants a chance to work through some ideas from their own experience.

For more details, ask me on Mastodon: https://mastodon.me.uk/@neil_vass
Or LinkedIn: https://www.linkedin.com/in/neilvass/

Neil Vass

May 12, 2017
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  1. Getting to Yes: Negotiating an agreement without giving in, Roger

    Fisher & William Ury, 1981 (quoting the poem “The Well Dressed Man With a Beard” by Wallace Stevens)