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How a Global Team Works in SmartNews

How a Global Team Works in SmartNews

As a mobile lead in a cross timezone product team, I want to share some experience about how the team works on a daily basis and also how it changes before and after the pandemic. I hope some of the points could help you. And also hope to get more feedback.

nickcheng

June 24, 2021
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  1. How a Global Team Works
    in SmartNews
    Yanan Cheng (a.k.a. Nick)

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  2. YANAN CHENG
    a.k.a. Nick
    @nickcheng

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  3. Mobile Team from Tokyo
    Working for US features

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  4. Tokyo California
    PM
    Mobile
    Team
    Data
    Scientists
    Designers
    QA Team
    Backend
    Team

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  5. Day-to-day basis
    - One week sprint
    - One week release cycle in mobile team
    - So we def have a lot of meetings
    - Sprint Review Meeting
    - Sprint Planning Meeting
    - Demo Meeting
    - Retrospective Meeting
    - Company/Pillar/Squad Meetings, etc...

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  6. Wait…
    Looks we missed something...

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  7. Let’s do a simple calculation
    - Timezone
    - 9am == 5pm
    - 2 hrs overlap (3 hrs if not DST)
    - What can we do in TWO HOURS?
    -

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  8. Other Issues
    - Full of meetings
    - PM decision maker, aka blocker

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  9. Solutions
    - Respect the schedule
    - Be in one place
    - Travel both way
    - Refine the process
    - Combine some meetings
    - Decentralisation
    - Don’t fear of failure
    - We can fix quickly

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  10. Before the pandemic
    - Tokyo team could get together
    - Travel
    - Cross team work
    - Meet everyday

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  11. During the pandemic
    - Not change too much for a global team
    compare to other team
    - Some aspects just got enhanced

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  12. More virtual meetups
    - 1v1
    - Team Online Gathering
    - Online escape games
    - Online party games

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  13. Work Asynchronously
    - Kinda missing all things carried by emails.
    - Respect / Empathy
    - Presence visibility
    - Focus/Flexible

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  14. Over-document
    - More questions from different stakeholders
    - A lot of similar questions
    - Better for Async
    - Organized, easy to reach

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