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Trust Driven Development
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Noel Rappin
November 09, 2013
Technology
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290
Trust Driven Development
Lightning talk from SCNA, Nov 9, 2013
Noel Rappin
November 09, 2013
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Transcript
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd You have a problem
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Turns out your engine’s oil
lines are damaged. I need to replace them all. Image Credit: http://blog.allstate.com/how-to-spot-a-shady-auto-mechanic/
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Turns out the integration with
the third party API is more complicated than we thought.
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd The problem that only I
can see will cost you lots of money
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd What happens next?
Trust-Driven Development Noel Rappin
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Face validity History Transparency Incentives
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Process
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Process is any activity that
communicates status
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Process builds knowledge
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Process builds trust
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd 1. say you are going
to do a thing 2. do that thing
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Don’t be afraid of visibility
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Education is part of
our responsibility
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Leave the customer better than
you found them
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Admit mistakes
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Don’t lie
http://www.tablexi.com ⦿ http://www.noelrappin.com/mstwjs ⦿ http://www.noelrappin.com/trdd Trust Us!
http://www.noelrappin.com/mstwjs http://noelrappin.com/trdd @noelrap SCNA_5 http://www.tablexi.com @tablexi