How Digital Insurance Helps Your Next Race Succeed

Examine how digital embedded insurance can improve the attendee experience, increase event-day attendance, and mitigate risks for event organizers in the endurance industry.

Transcript

1. patrick@protecht.com @patdujour Founding CTO Patrick Zhang
2. Covid-19 declared as a pandemic Travel interruptions, illness, layoffs Refund request, chargebacks
3. New consumer purchase pattern
6. * Numbers shown are as of writing, since 3/11/2020. 15k+ organizers >0.5M customers $700k saved
10. • 80+ countries • 14+ languages • 10+ currencies “55% of consumers prefer to buy exclusively in their native language and 53% are more at ease buying in their native language” - CSA Research
12. 225 servers 47 countries 99.99% uptime * Numbers shown are as of writing, since 3/11/2020.
13. SOC 2 Type II PCI level 1 GDPR & CCPA
15. “The online form is easy to understand and to fill-in. FanShield always offers guidance of all kinds through different channels (chat, emails, calls) .” - Paula • File a claim as easy as 1-2-3 • We autofill (almost) everything • omnichannel assistance
17. “33% of millennials and gen-z consumers say that a company’s ability to process refunds influences where they shop”
18. • Bespoke claim processing platform • Digital payment to Paypal, Venmo, bank account, debit cards, and more. • Payout with preferred currencies • Available as quickly as next-day
19. “[T]he very next day I got the response and the refund I needed.” - Rob “I would purchase this kind of policy again in the future where offered.” - Kristina • 28% paid out within 48 hours. • 75% paid out in the same week * Numbers shown are as of writing, since 3/11/2020.
20. • Stay notified on claim processing • Take informed actions ◦ Replenish your inventory ◦ Double down on your revenue
28. • Protection at Point of Sale via In-Cart Widget • Protect consumers against uncertainties • Developer-friendly, battle-tested, and feature-rich application. • Customer trusted brand • Blazing fast payment • Stay informed via Notification Hub