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One minute manager
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scribblegeek
April 11, 2012
2
210
One minute manager
The concept of management skill
scribblegeek
April 11, 2012
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Transcript
None
“People Who Feel Good About Themselves – Produce Good Results”
Three Secrets
Min Goal settings
Min Appreciation
Min Reprimand
1
One Minute Goal Setting Make clear what our responsibilities are
and what we are being held accountable for
Agree on the goals
Describe what good behavior looks like
Write goals in 250 words or less
Look at performance, see how it matches the goals and
give feedback
“Everyone Is A Potential Winner, Some People are Disguised as
Losers, Don’t Let Their Appearances Fool You”
2
One Minute Praising Catch them doing right and praise them
Be Immediate, Don’t save it till later
Describe what they did right
Share your feelings about what they did right and how
it helps the organization and the other people who work there
Encourage them to do more of the same
“Help People Reach Their Full Potential – Catch Them Doing
Something Right”
3
One Minute Reprimand
“Goals Begin Behaviors – Consequences Maintain Behavior”
Be immediate, specific, and describe the poor performance
Tell them how you feel about what they did wrong
Encourage them and remind them how much you still value
them as a person
“We Are Not Just Our Behavior – We Are The
Person Managing Our Behavior”
“The Best Minute I Spend Is The One I Invest
In People”