You're Doing it all Wrong

An MRO Tablet Strategy Masterclass presentation which I gave at AVM Summit in London on the 9th of November 2012

Transcript

1. An MRO Tablet Strategy Master Class AVM Summit London – 9th November 2012 ALL WRONG you’re doing it
2. PAUL SAUNDERS Hello…. I’m paul.saunders@conduce.net @conduce
3. pilots love iPads
4. pilots love iPads …but what about engineers?
5. everyone wants iPads but most companies aren’t sure what to do with them some
6. This is ROGER
7. This is ROGER father
8. This is ROGER father grandfather
9. This is ROGER father grandfather tech-retard
10. we have entrusted the future with people who do not understand the present
11. “ALL WRONG?” …so what is being done
12. BUILDING TABLET business cases
13. DISCLAIMER I am NOT an iPad guru …I might be completely wrong about this!
14. hardware
15. buy an iPad step 1
16. look at the options step 2
17. APPROVED SAUNDERS
20. APPROVED SAUNDERS
23. HARDWARE is the least of your worries
24. USE CASE its all about the
25. software
26. data acquisition TECH PUBS in-flight entertainment charts & navigation working smarter business intelligence EFB eTECHLOG utilities & productivity eLEARNING performance & optimisation passenger apps messaging & communications CRM
27. data acquisition TECH PUBS in-flight entertainment charts & navigation working smarter business intelligence EFB eTECHLOG utilities & productivity eLEARNING performance & optimisation passenger apps messaging & communications CRM
28. tech pubs
29. why tech pubs? weight saving time saving simpler & cheaper distribution zero day amendments improved efficiency & safety simpler to use tried & tested to make use of metadata
31. United Airlines say they will save 16 million sheets of paper and 326,000 gallons of fuel per year
32. option #0: mro systems
33. option #1: managed content
34. option #1: managed content
35. option #2: library apps
36. tech library cloud storage device storage option #3: improvise
37. option #4: next gen formats
38. data acquisition
39. why data acquisition? improved data quality reduced admin cost improved turn round times reduced maintenance time time saving quicker & easier to use weight saving
40. data acquisition today
41. data acquisition today limited asynchronous use-cases paper form replacement on-ground transmittal commissioned 3rd party apps uni-directional integration or online only (duh?!!)
42. data acquisition +1 year
43. data acquisition +1 year full asynchronous capability desktop software replacement in-flight transmittal vendor developed apps bi-directional integration web 3.0 capability loads of metadata
44. build your own software?
45. ROCKET SCIENCE it can’t be
46. ROCKET SCIENCE it can’t be
47. ROCKET SCIENCE it can’t be
48. businesses should only make their own software if they are also prepared to make their own aspirin
49. the magic triangle user goals SWEET SPOT
50. standard UI vs
51. clarity vs brevity vs
52. clarity vs brevity vs
53. more icons vs
54. vs chunkier buttons
55. security
56. iOS passcode lock
58. GoodReader in-app security
59. find my iPhone
60. MS Exchange
61. deployment
62. iPad deployment options hand out and hope….! App Store iPhone Configuration Utility ok for a few iPads & BYOD Mobile Device Management enterprise deployments
63. training SELECT * from Users WHERE Users.Clue > 0 0 rows returned
64. training SELECT * from Users WHERE Users.Clue > 0 0 rows returned remember this guy?
65. approval
66. attrition rates
67. future proofing
68. STOP future proofing
69. prepare for shorter lifecycles
70. what have we done in the past 2 years?
71. in that time Apple have released 2 iPhones, 3 iPads AND lost their CEO
72. achieving success
73. deployment don’t underestimate it security not as bad as you think hardware iPads or something else? software bespoke or wait for COTS 4 steps for tablet success
74. don’t forget to “KISSASS” keep it SIMPLE, stable, available, SECURE scalable &
75. don’t forget to “KISSASS” keep it SIMPLE, stable, available, SECURE scalable approved by Roger APPROVED SAUNDERS
76. THANK YOU paul.saunders@conduce.net @conduce www.conduce.net www.slideshare.net/thesaundi
77. your questions
78. image credits: Most images sourced via Creative Commons Licenses on Flickr. All the old images were taken from the Commons on Flickr via the Library of Congress Photostream The images of iPads in use by airline staff were all taken from the airline’s own press releases. Thanks also to carsonified.com & lostandtaken.com for the other free backgrounds Thanks to the following Flickr users: Baldiri, Mag3737, Overges and jezarnold All logos and product images were taken from vendor websites or from the iTunes App Store. The rest were screenshots or my own photos & images. source data: Most data for this presentation has come directly or indirectly from Apple Inc. Unless specific surveys or data sources were identified all information is anecdotal. Information sources include but are not limited to: Wired, Engadget, Gizmodo, Flight Global, Slideshare, Tech Crunch, BGR, TNW, Forbes, United Airlines, Panasonic This presentation is published with a Creative Commons Attribution-NonCommercial-ShareAlike License You are free to share, copy, distribute and transmit this work and you are free to remix and adapt this work on condition that you attribute the work and distribute the resulting work using the same or similar license. Thank you - Paul more information >