Agile UX

Transcript

1. Agility. . . Vanessa Kirby, Head of UX, SEEK
2. agenda ▪ A little background/rambling…. ▪ Why are we here today (what’s making us want to talk about this?) ▪ Stuff I’d want to tell someone… - Culture & lingo - Enabling the inhibited - Circling back - Nurturing - Lining your ducks up 2
3. 3 ho. . .?
4. User Experience is bigger than the user. . . business objectives tech & interaction brand & marketing user needs user experience
6. affled . . .?
7. WHAT WE’RE TRYING TO DO… “where the imaginative & the functional fuse & become indistinguishable” Milton Glaser
8. Is it any wonder Left brain vs right brain Qwerty keyboard…. 8
11. Can ‘good enough’ really live alongside this fast pace, advancing technology world…?
12. 12 With permission, Dave Gray January 29, 2010.
13. 13 Make the ‘rules’ work
14. Same culture. Same values. Talking the same language. To try and unite different parties – make sure that there are mediators and supporters. Culture & lingo
15. Speak the ‘users’ language (ahem)….. 15 Site map [sahyt map] noun Epic [ep-ik] adjective User Journey [yoo-zer jur-nee] adjective Lofi proto, Hifi proto [lo fi-del-i-tee, fahy proh-tuh-tahyp] noun Information Architect [in-fer-mey-shuh’n ahr-ki-tek-cher ] noun Architecture diag ERD Fancy flow chart Um. Prototype. Chap who wireframes (NOT who builds the database schema)
16. You get what you ask for… Draw a vase…. 16
17. We’re all creative. Some access it better. The blocker is inhibition ( I don’t want to look a fool) Adulthood confines us (draw a picture of your neighbour….) Trust plays a huge part in this. Enable foolishness
18. No such thing as a bad idea
20. Divergent (solution) thinking vs Convergent (diagnose potential probs) thinking Know when to stop(!) “Art is never finished, only abandoned.” Leonardo da Vinci
21. You don’t have to be good at everything… You’re not alone
22. 22 “A photographer went to a socialite party in New York. As he entered the front door, the host said ‘I love your pictures – they’re wonderful; you must have a fantastic camera.’ He said nothing until dinner was finished, then: ‘That was a wonderful dinner; you must have a terrific stove.” – Sam Haskins
23. 23 ▪ Use the right resource at the right time ▪ Come back together regularly (& frequently) ▪ Show & Tell ▪ Use them for reviews ▪ Like minds – different perspective ▪ Feel empowered/inspired ▪ Look for support outside your sprint Nurture
24. 24 ▪ Have a Phase 0 ….. ▪ Do the hardest things first ▪ 2 to 4 iterations ahead ▪ Claw in time when others are focused elsewhere ▪ Different stream for testing ▪ Be driven by insights (not research) ▪ Get the UX points on the stories Sprint ahead
25. 25 ▪ Have the fundamentals in place: - Know WHY! - Personas - Style guides - Templates/patterns ▪ Use the tools to help: - Baseball cap & headphones - Axure/Techsmith/Silverback - Guerilla vs Ethno - Bullshit card ▪ Show – don’t tell (so get your lingo right…) ▪ Make a geek your best friend Line up your ducks
26. Wrapping up…
27. Thank you…