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Better Is The Only Way Forward

Alan Stevens
April 24, 2012
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Better Is The Only Way Forward

As well-intentioned professionals, we all want to get better at our work. The problem is that it isn't always clear what aspect of our work holds the highest long-term value. The obvious thing to do is learn is a language syntax or a technology. Things become much less clear when we face situations without an obvious right or wrong answer. This is the domain of expertise. The process for acquiring expertise is well studied and documented. We constantly use a mixture of technical, communication and business skills. It is up to us to decide if we should develop expertise in a business domain or expand our technical skills in case we find ourselves on the job market? In this presentation, we will review what is known about expertise and its acquisition. We will examine how best to apply this information to our own careers in the face of constant change.

Alan Stevens

April 24, 2012
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Transcript

  1. Qualities of Expertise • Performance consistently superior to peers •

    Produces concrete results • Can be replicated
  2. "The vast majority of all users remain advanced beginners …

    never acquiring a more broad-based, conceptual understanding of the task environment" Hackos & Stevens, 1997, p. 36
  3. "the miscalibration of the incompetent stems from an error about

    the self, whereas the miscalibration of the highly competent stems from an error about others" David Dunning and Justin Kruger
  4. According to Dunning And Kruger, incompetent people will: • Tend

    to overestimate their own level of skill • Fail to recognize genuine skill in others • Fail to recognize the extremity of their inadequacy • Recognize and acknowledge their own previous lack of skill, if they can be trained to substantially improve.
  5. Actual competence may weaken self-confidence, as competent individuals may falsely

    assume that others have an equivalent understanding. David Dunning and Justin Kruger
  6. The Knowledge Effect A tendency of individuals to assume that

    their own knowledge is shared by others. “Understanding and Reducing the Knowledge Effect: Implications for Writers” -- John R. Hayes and Diana Bajzek
  7. Deliberate Practice is the hardest kind of work: 1. Isolate

    what you don’t know 2. Identify your weaknesses 3. Work just on that
  8. Joshua Foer You’ve got to push yourself past where you’re

    comfortable. You have to watch yourself fail and learn from your mistakes. That’s the way to get better at anything.
  9. “If you practice with your fingers, no amount is enough.

    If you practice with your head, two hours is plenty.” Violin Professor Leopold Auer
  10. Carol S. Dweck, Ph.D in Mindset The view you adopt

    for yourself profoundly affects the way you lead your life. Believing that your qualities are carved in stone, the fixed mindset, creates an urgency to prove yourself over and over.
  11. The more decisions you make the more loss you experience.

    When you choose one possibility you lose another possibility by natural consequence. James Shelley
  12. The ability to delay gratification was a far better predictor

    of academic performance than I.Q. Angela Lee Duckworth http://www.newyorker.com/reporting/2009/05/18/090518fa_fact_lehrer
  13. “If you can deal with hot emotions, then you can

    study for the S.A.T. instead of watching television, and you can save more money for retirement. It’s not just about marshmallows.” Walter Mischel, Stanford professor of psychology in charge of the marshmallow experiment
  14. Grit A passion for a single mission with an unswerving

    dedication to achieve that mission, whatever the obstacles and however long it might take. Angela Lee Duckworth
  15. “These are powerful instincts...The only way to defeat them is

    to avoid them, and that means paying attention to something else. We call that will power, but it’s got nothing to do with the will.” John Jonides, a psychologist and neuroscientist at the University of Michigan
  16. Thomas M. Sterner in The Practicing Mind When we are

    totally focused in the present moment, and in the process of what we are doing, we are completely absorbed in the activity. As soon as we become aware of how well we are concentrating on something, we are no longer concentrating on it.
  17. Conditions Necessary to Achieve the Flow State • One must

    be involved in an activity with a clear set of goals. • One must have a good balance between the perceived challenges of the task at hand and his or her own perceived skills. • The task at hand must have clear and immediate feedback.
  18. Chip and Dan Heath in Switch: How to Change Things

    When Change Is Hard Self-control Is An Exhaustible Resource It's like doing bench presses at the gym. The first one is easy when your muscles are fresh, but with each additional repetition, your muscles get more exhausted.
  19. • Will and discipline are far more limited and precious

    resources than most of us realize • They must be called upon very selectively • Even small acts of self-control use up this limited reservoir • We have the capacity for very few conscious acts of self-control in a day. Jim Loehr and Tony Schwartz
  20. Greatness is not a function of circumstances. Greatness, as it

    turns out, is largely a matter of conscious choice. Jim Collins in Good to Great
  21. Links to Additional Resources Expertise and Skilled Performance The Making

    of an Expert What It Takes to be Great Unskilled And Unaware of It (pdf) Developing Expertise: Herding Racehorses, Racing Sheep (video) Don't!: The Secret of Self Control What If the Secret to Success is Failure? Personal Best The Making of a Corporate Athlete (pdf) Tony Schwartz: The Myths of the Overworked Creative (video) Better