I'm an Italian copywriter specializing in inclusive language, SaaS content writing, and software localization.
I support companies and freelancers who want to find their voice on the web, following them in the delicate work of relationship with their audience. I create content that reflects company values, clarifies doubts, and accompanies customers during the purchase.
My professional past in customer service enriched my writing skills.
Assisting people and solving their problems taught me a lot about empathic communication, adapting the tone of my writing to diverse contexts and creating clear technical documentation.
WordPress is my favorite CMS. That's why I'm an active contributor to the WordPress community: I love volunteering during WordCamps around the world, and I'm a General Translation Editor for the Italian Polyglots team.