Delivering simple, clear, fast, humane government services with Cloud Foundry

Transcript

1. Delivering simple, clear, fast, humane government services with Cloud Foundry Lindsay Holmwood @auxesis Infrastructure & Platforms Lead, DTO
2. Digital Transformation Office
3. Clear, simple, fast, humane digital services
4. Transformation programme & Exemplars
6. How do teams work?
7. Cross-functional
8. Focus on meeting user needs
9. Dev & Ops & Security & Design & UX & Content & Management
10. Discovery ↲ Alpha ↲ Beta ↲ Live ↲ Retirement ↲
11. Build fast & Iterate quickly
12. The unit of delivery is the team
13. Everyone is responsible for delivery
15. Service
16. Service App App App
17. Service App App App Platform
18. Service App App App Platform Service App App App
19. Service App App App Platform Service App App App Platform
20. Service delivery teams OWN THEIR AVAILABILITY
21. And we’ll provide a platform to deliver on
22. Innovate on service delivery NOT TECHNOLOGY
23. Help delivery teams make the journey to go-live
24. Work as Imagined vs Work as Done
26. What do teams need?
27. a way to get their code running in front of users
28. insight into how that code is working (or failing)
29. data to test hypotheses about user and system behaviour
31. How do teams actually work?
32. Validate assumptions early
33. Observe users, work in the team
39. What we thought teams needed (in order of importance)
40. • Console (to link it all up) • CD pipeline • Application runtime & environment • Metrics & Monitoring • Logging
42. What we found teams actually needed (in order of importance)
43. • Logging • Application runtime & environment • CD pipeline • Metrics & Monitoring • Console (to link it all up)
44. What are we doing now?
45. ~10 apps
46. PWS & Jenkins & GitHub & Slack
47. Continuous Deployment
49. 25 50 75 100 Oct 29 Nov 2 Nov 5 Nov 9 Nov 12 Nov 15 Nov 18 Nov 22 Nov 25
50. 75 150 225 300 Week 44 Week 45 Week 46 Week 47 Week 48 218 295 96 37 13
51. 15 contributors Dev & Ops & Design & UX & Content & Management
52. The unit of delivery is the team
53. blue / green
54. #!/bin/bash # Update the blue app cf unmap-route dto-blue cfapps.io -n dto cf push dto-blue --no-hostname --no-manifest --no-route -i 1 -m 256M cf map-route dto-blue cfapps.io -n dto # Update the green app cf unmap-route dto-green cfapps.io -n dto cf push dto-green --no-hostname --no-manifest --no-route -i 1 -m 256M cf map-route dto-green cfapps.io -n dto
55. Prior art?
56. GDS Cloud Foundry & Tsuru
57. 18f Cloud Foundry cloud.gov
60. Focused on the application runtime
62. What is the DTO doing differently?
63. PaaS is important
64. But PaaS is bigger than an app runtime
65. Make the right things easy
66. Clear integration points build, test, deploy, secure, monitor, …
67. Technology is cheap, people are dear
68. Free people up to help org learn
69. What puzzles us?
70. How do we integrate with protected environments?
71. Mini CF per agency? Gateway services?
72. Australian Privacy Principles PATRIOT Act, cross-border disclosure, ‘use’ vs ‘disclosure’
73. Is government ready for this?
74. Yes! With guidelines and human help!
75. • Logging • Application runtime & environment • CD pipeline • Metrics & Monitoring • Console (to link it all up)
76. Thank you!
77. Thank you! ❤ the talk? Let @auxesis know!