How to thwart your devops transformation with counterinsurgency doctrine

How to thwart your devops transformation with counterinsurgency doctrine

This session is a journey to the dark side.

The situation: You find yourself trying to halt the momentum building around a DevOps movement by a bunch of young upstarts in your organization. This emerging culture threatens the ways of working that have become standard (and comfortable) while building your career.

Your mission is to stop this DevOps transformation in its tracks.

Using the U.S. Army's Field Manual on Counterinsurgency, this session dives into the strategies and tactics used by the U.S. military to stop insurgencies and will teach attendees how to identify the other side's motivations so attendees can help advance a DevOps agenda within their organization.

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Lindsay Holmwood

September 23, 2020
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Transcript

  1. How to thwart your devops transformation with counterinsurgency doctrine Lindsay

    Holmwood @auxesis
  2. © 2020 All Rights Reserved. 2 The situation:

  3. © 2020 All Rights Reserved. 3 The situation: A bunch

    of young upstarts are trying to “do devops” at your job.
  4. © 2020 All Rights Reserved. 4 The situation: This threatens

    what you know and love about your job.
  5. © 2020 All Rights Reserved. 5 The situation: You need

    to stop this devops transformation in its tracks.
  6. © 2020 All Rights Reserved. 6 The solution?

  7. © 2020 All Rights Reserved. 7

  8. © 2020 All Rights Reserved. 8

  9. © 2020 All Rights Reserved. 9 The objective?

  10. © 2020 All Rights Reserved. 10

  11. © 2020 All Rights Reserved. 10 Capture this

  12. © 2020 All Rights Reserved. 11 “[Success requires the status

    quo] be accepted as legitimate by most of that uncommitted middle, which also includes passive supporters of both sides”
 – 1-108, FM 3-24
  13. © 2020 All Rights Reserved. 12 “it is usually not

    enough for counterinsurgents to get 51 percent of popular support; a solid majority is often essential”
 – 1-109, FM 3-24
  14. © 2020 All Rights Reserved. 13 The principles?

  15. © 2020 All Rights Reserved. 14 1. Understand the Environment

    2. Insurgents Must Be Isolated from Their Cause and Support 3. Use the Appropriate Level of Force 4. Sometimes Doing Nothing is the Best Reaction
  16. © 2020 All Rights Reserved. 15 1. Understand the
 Environment

  17. © 2020 All Rights Reserved. 16 What is the 


    environment?
 culture + groups + narratives + values
  18. © 2020 All Rights Reserved. 17 Why devops?

  19. © 2020 All Rights Reserved. 18

  20. © 2020 All Rights Reserved. 19 Agree with the goals,

    Question the methods
  21. © 2020 All Rights Reserved. 20 Destroy the community

  22. © 2020 All Rights Reserved. 21

  23. © 2020 All Rights Reserved. 22

  24. © 2020 All Rights Reserved. 23

  25. © 2020 All Rights Reserved. 24

  26. © 2020 All Rights Reserved. 25

  27. © 2020 All Rights Reserved. 26

  28. © 2020 All Rights Reserved. 27 If you can, 


    stop cloud adoption before it happens
  29. © 2020 All Rights Reserved. 28 Slow it down to

    the point it’s no more effective than doing things on-prem
  30. © 2020 All Rights Reserved. 29 Co-opt language: “Safe and

    reliable”
  31. © 2020 All Rights Reserved. 30 Co-opt language: “We are

    already doing continuous delivery”
  32. © 2020 All Rights Reserved. 31 Take advantage of your

    insurgents’ immaturity
  33. © 2020 All Rights Reserved. 32 Push as many changes

    as possible through
 change advisory boards
  34. © 2020 All Rights Reserved. 33

  35. © 2020 All Rights Reserved. 34 Use your intelligence
 


    The smarter you are, the better you are able to rationalize behavior to meet your goals.
  36. © 2020 All Rights Reserved. 35 2. Insurgents Must 


    Be Isolated 
 from their 
 Cause and Support
  37. © 2020 All Rights Reserved. 36 “It is easier to

    separate an insurgency from its resources and let it die than to kill every insurgent.” – 1-128, FM 3-24
  38. © 2020 All Rights Reserved. 37 “Eventually, the people marginalize

    and stigmatize insurgents to the point that the insurgency’s claim to legitimacy is destroyed.”
 – 1-130, FM 3-24
  39. © 2020 All Rights Reserved. 38 Separate insurgents from their

    resources
  40. © 2020 All Rights Reserved. 39 Money: Budget + People

  41. © 2020 All Rights Reserved. 40 Power: Executive backing

  42. © 2020 All Rights Reserved. 41 3. Use the 


    Appropriate 
 Level of Force
  43. © 2020 All Rights Reserved. 42 “An operation that kills

    five insurgents is counterproductive if collateral damage leads to the recruitment of fifty more insurgents.” – 1-141, FM 3-24
  44. © 2020 All Rights Reserved. 43 You can't be the

    villain all the time
  45. © 2020 All Rights Reserved. 44 “Who wields force is

    also important.”
 – 1-143, FM 3-24
  46. © 2020 All Rights Reserved. 45 Influence and motivate the

    uncommitted middle
  47. © 2020 All Rights Reserved. 46

  48. © 2020 All Rights Reserved. 47 Have them make the

    arguments for “no”
  49. © 2020 All Rights Reserved. 48 “[Success requires the status

    quo] be accepted as legitimate by most of that uncommitted middle, which also includes passive supporters of both sides”
 – 1-108, FM 3-24
  50. © 2020 All Rights Reserved. 49 4. Sometimes 
 Doing

    Nothing 
 is the 
 Best Reaction
  51. © 2020 All Rights Reserved. 50 “Often insurgents carry out

    a terrorist act or guerrilla raid with the primary purpose of enticing counterinsurgents to overreact” – 1-152, FM 3-24
  52. © 2020 All Rights Reserved. 51 You don’t have to

    fight with .
  53. © 2020 All Rights Reserved. 52 Respond, don’t react.

  54. © 2020 All Rights Reserved. 53 Why should I care?

  55. © 2020 All Rights Reserved. 54 Think of this as

    red teaming for organizational change
  56. © 2020 All Rights Reserved. 55 By knowing how you

    might be thwarted…
  57. © 2020 All Rights Reserved. 56 You can be several

    steps ahead.
  58. Thank you! Lindsay Holmwood @auxesis

  59. Want to learn more? Lindsay Holmwood @auxesis • Army Field

    Manual 3-24: Counterinsurgency • OSS Simple Sabotage Field Manual • Team of Teams by Gen. Stanley McChrystal