Semantics mean something

085f39aca0d4295b9a11df039c85dc0b?s=47 charlesrt
January 31, 2017

Semantics mean something

A three minute lightning talk I gave at a Digital, Data and Technology event in government.

Summary:
The words we use affect how we act which shapes what we do. Most people use words *unconsciously* but we need to watch what we say if we want to build the right kind of service delivery culture.

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charlesrt

January 31, 2017
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