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The State Of Chatbots In 2017 (WebCamp Zagreb)

The State Of Chatbots In 2017 (WebCamp Zagreb)

This talk is about chatbots! What is it, why is it important to know about it and how can it help you, your company or your clients.

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Christoph Rumpel

October 07, 2017
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Transcript

  1. None
  2. Hello WebCamp Zagreb :)

  3. State Of The Chatbots In 2017

  4. ABOUT ME

  5. Christoph Rumpel Developer @christophrumpel christoph-rumpel.com

  6. None
  7. None
  8. Stay up to date Try new stuff ourselves Be prepared

    for our partners Shape their digital future OUR GOALS
  9. NELA

  10. None
  11. KLICKMAL

  12. None
  13. TIM

  14. None
  15. A CHATBOT IS…

  16. A chatbot is just a service behind a chat interface.

  17. A CHATBOT IS…

  18. IT IS RELEVANT BECAUSE…

  19. GRAFIK

  20. FACEBOOK MESSENGER 1.3 BIL. Whatasapp 1.3 BIL. Wechat 889 MIL.

    Skype 300 MIL. Telegram 100 MIL.
  21. Information Overload - Users have troubles finding the information they

    are looking for.
  22. TYPES OF CHATBOTS

  23. 1 on 1 Group Bot TYPES OF CHATBOTS

  24. INTEGRATIONS

  25. MESSENGER

  26. WEBSITES

  27. APPS

  28. MESSAGE App ANALYZER

  29. BENEFITS

  30. No installation Costs Deeper relationship 24 / 7 Automatic Be

    where your users are Natural language History
  31. 2017

  32. CHATBOTS ARE REALLY HAPPENING RIGHT NOW

  33. None
  34. Ecosystem

  35. None
  36. SELF-SERVICE IS A THING!

  37. STILL A LONG WAY TO GO

  38. AI and real conversations Bot discovery Bot awareness WE NEED

    TO IMPROVE
  39. 4 THINGS TO TAKEAWAY

  40. 1. Chatbots is not a hype anymore, they are really

    happening right now.
  41. 2. They will change how we interact with companies.

  42. 3. You should start now dealing with chatbots, for yourself

    and your clients.
  43. None
  44. THANKS ;)

  45. JOIND IN https://joind.in/talk/9cfbc

  46. QUESTIONS?

  47. THANKS AGAIN ;) @christophrumpel