The State Of Chatbots In 2017 (WebCamp Zagreb)

This talk is about chatbots! What is it, why is it important to know about it and how can it help you, your company or your clients.

Transcript

2. Hello WebCamp Zagreb :)
3. State Of The Chatbots In 2017
4. ABOUT ME
5. Christoph Rumpel Developer @christophrumpel christoph-rumpel.com
8. Stay up to date Try new stuff ourselves Be prepared for our partners Shape their digital future OUR GOALS
9. NELA
11. KLICKMAL
13. TIM
15. A CHATBOT IS…
16. A chatbot is just a service behind a chat interface.
17. A CHATBOT IS…
18. IT IS RELEVANT BECAUSE…
19. GRAFIK
20. FACEBOOK MESSENGER 1.3 BIL. Whatasapp 1.3 BIL. Wechat 889 MIL. Skype 300 MIL. Telegram 100 MIL.
21. Information Overload - Users have troubles finding the information they are looking for.
22. TYPES OF CHATBOTS
23. 1 on 1 Group Bot TYPES OF CHATBOTS
24. INTEGRATIONS
25. MESSENGER
26. WEBSITES
27. APPS
28. MESSAGE App ANALYZER
29. BENEFITS
30. No installation Costs Deeper relationship 24 / 7 Automatic Be where your users are Natural language History
32. CHATBOTS ARE REALLY HAPPENING RIGHT NOW
34. Ecosystem
36. SELF-SERVICE IS A THING!
37. STILL A LONG WAY TO GO
38. AI and real conversations Bot discovery Bot awareness WE NEED TO IMPROVE
39. 4 THINGS TO TAKEAWAY
40. 1. Chatbots is not a hype anymore, they are really happening right now.
41. 2. They will change how we interact with companies.
42. 3. You should start now dealing with chatbots, for yourself and your clients.
44. THANKS ;)
45. JOIND IN https://joind.in/talk/9cfbc
46. QUESTIONS?
47. THANKS AGAIN ;) @christophrumpel