Upgrade to PRO for Only $50/Year—Limited-Time Offer! 🔥
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
7 Things You Need to Know About UX
Search
Craig Kistler
April 24, 2012
2
100
7 Things You Need to Know About UX
Craig Kistler
April 24, 2012
Tweet
Share
More Decks by Craig Kistler
See All by Craig Kistler
11 Questions to Answer to Improve Your Conversion Rate
ckistler
1
53
Cut, Color, Clarity and eCommerce
ckistler
3
78
Featured
See All Featured
Building Flexible Design Systems
yeseniaperezcruz
329
39k
How GitHub (no longer) Works
holman
316
140k
個人開発の失敗を避けるイケてる考え方 / tips for indie hackers
panda_program
118
20k
Raft: Consensus for Rubyists
vanstee
140
7.2k
Designing Experiences People Love
moore
142
24k
The Art of Programming - Codeland 2020
erikaheidi
56
14k
The Pragmatic Product Professional
lauravandoore
36
7k
BBQ
matthewcrist
89
9.9k
Building a Modern Day E-commerce SEO Strategy
aleyda
45
8.1k
Thoughts on Productivity
jonyablonski
73
4.9k
ピンチをチャンスに:未来をつくるプロダクトロードマップ #pmconf2020
aki_iinuma
127
54k
RailsConf & Balkan Ruby 2019: The Past, Present, and Future of Rails at GitHub
eileencodes
140
34k
Transcript
You Need to Know About UX
1
EVERYONE HAS AN EXPERIENCE Good, Bad or Indifferent
None
None
None
None
WTF?!
None
None
2
UX is an "Bucket" Term Combination of multiply disciplines
Function: It works.
Action: It works well.
makes me say Wow! It works well &
Coming in fast, Mobile Experience, Mobile Testing & Mobile Content
3
UX Is Both Strategic & Tactical Big vs. Small
Strategic UX
The What & Why
None
Tactical UX
The How
None
UX provides the ability to combine empathy, creativity & strategy
to meet user needs and drive business success.
4
Good UX is Good Business UX = Value
Cost
Value
Word of Mouth
5
Holistic Thinking
Companies often get stuck thinking at the design level without
thought on how a given decision will affect the brand downstream.
Design Level
Design Level Strategy Level
UX Story a
6
Consumer View Them not Us
No one cares about you, they only care about themselves
The key is to understand you aren’t designing for yourself.
UX Story a
Typical Visitor
Typical Visitor
7
Ask Questions
problem is this solving? is the visitor here? can I
make ‘it’ better?
About UX or the Internets